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Sexual Harassment/Assault
Shared Decision-Making
Suicide Prevention
Telehealth
Value-Based Payment Models
Workplace Violence

Courses

Title Duration CME Certified Sort descending
0.50

Launch Course

Origination: Reviewed: Expiration:

Influenza can have a significant impact on society due to restricted activities, illness, and deaths. Pregnant women, children, the elderly, and those with respiratory or chronic debilitating conditions are particularly vulnerable to serious complications of influenza. This course discusses influenza’s signs and symptoms, some simple steps you can take to prevent the spread of flu viruses, and treatment strategies.

Identify signs and symptoms of influenza.

Describe ways to prevent the spread of influenza viruses.

Recognize when to get treatment for influenza.

Instructor
Debra Brown Bayus, MSN, APRN, NP-C, ANP-BC
Brenda Hoss, RN, MSN, CNS

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This third presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Delineate how radiation waves produce x-ray images.

Identify radiation safety principles for the patient and worker.

Describe how disease processes affect the risk of radiation toxicity.

Describe the different types of contrast.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN
 

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

It can be difficult to work with certain people due to issues such as communication breakdowns, personality clashes, or conflicting work habits. You may not like everyone you work with, but it’s important to respect everyone. By learning ways to reduce conflicts, you’ll become more respected too. In this course, you’ll learn strategies to calmly address misunderstandings before they blow up, deal with differences, communicate clearly, and listen respectfully.

Identify high risk or crucial situations that can lead to difficulties in communication and workflow with co-workers.

Engage in practices that help all people in a situation feel heard and respected.

Describe how to professionally remove yourself from a situation when necessary.

Instructor
Susan Fee, M.Ed., LPCC

0.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Expiration:

Every year, hundreds of thousands of children in the United States are abused or neglected (Centers for Disease Control and Prevention, 2018). It is imperative that medical professionals have a better understanding of what they can do to address this serious issue. In this course you will learn the definitions of child abuse and neglect, how to screen and assess risk factors that predispose children to maltreatment, and how to help children and families receive the care that they need.

Define child abuse and child neglect.

Identify risk and preventive factors for child abuse and neglect.

Describe how to evaluate a child suspected of being abused and/or neglected.

Jennifer W. Burks, R.N., M.S.N.

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Cerebrovascular accidents (CVAs) or strokes are the fifth leading cause of death in the United States. However, they can be treated if the patient is helped within the first four and a half hours of the event, according to the American Stroke Association. This course for healthcare providers identifies medical and lifestyle risk factors that can lead to a stroke, describes diagnostic measures used to assess stroke risk, and outlines stroke-prevention strategies and lifestyle changes. You will be equipped to educate patients on how their lifestyle can significantly impact their stroke risk and how making key changes can help them to avoid medical emergency.

Outline stroke prevention strategies and lifestyle changes.

Identify medical and lifestyle risk factors that can lead to a stroke.

Describe diagnostic measures used to assess stroke risk.

Staff Writer
Adam Roesner, BSN

 

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Research indicates that screening and brief interventions by health-care professionals can have a significant impact on individuals with drug or alcohol difficulties. This course presents step-by-step guidelines about how to integrate screenings, how to conduct brief interventions that “meet people where they are” in their stage of change, and how to refer individuals to appropriate resources when they suffer from more severe substance issues. This training illustrates best practices using the SBIRT (Screening, Brief Intervention, and Referral to Treatment) approach outlined by SAMHSA’s Center for Substance Abuse Treatment. You will be equipped with the tools you need to successfully screen and provide brief interventions for substance use issues in your own health-care setting.

Identify the core components of SBIRT.

Discuss reasons why implementing SBIRT in a general medical setting is beneficial to identifying and treating persons with hazardous substance use and the most common screening tools used.

Identify the basic philosophy, principles, and techniques of Motivational Interviewing and Stages of Change and how they apply to SBIRT.

Discuss the steps of providing brief interventions. Apply SBIRT knowledge to case scenarios.

Instructor
Bruce Horwitz, PhD

Staff Writer
Kimberly Cobb, M.S.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

More than 21 million blood components are transfused annually in the U.S. But if blood types are mismatched, transfusions can be deadly. Three factors that commonly lead to ABO incompatibility errors have been identified as mislabeling of the blood specimen for cross-matching, misinterpretation by the blood bank, and misidentification of the patient before blood transfusion. Nurses who generally administer blood products must follow facility policy to ensure that they give the correct blood product to the correct patient.

List three factors that contribute to blood incompatibility errors

Describe blood type compatibility between the donor and recipient

Explain the procedure for safely administering blood transfusions

Instructor
Dana Bartlett, RN, MSN, MA, CSPI

0.50

Launch Course

Origination: Expiration:

As a working professional, you may find yourself in situations where boundaries are blurred between staff and persons who receive services from the organization. Some boundary violations can be dangerous for you and the people you work with. This course explores best practices for maintaining professional boundaries, the difference between areas that are flexible and open to good judgment versus unprofessional and unhealthy situations, and what actions should take place when you recognize that a boundary has been crossed. You will come away knowing how to make sure your working relationships remain professional.

Describe the best practices for maintaining professional boundaries.

Identify the difference between areas that are flexible and open to good judgment versus situations that are considered unprofessional and unhealthy.

Describe what actions should take place when you recognize that a boundary has been crossed.

Expert Reviewer
Kevin Fawcett, Ph.D.

1.00

Launch Course

Origination: Expiration:

 After completing this refresher course on the key action steps in CPR, you will have a grasp on the essential components of cardiopulmonary resuscitation (CPR), including the initial first aid steps you can take prior to performing CPR. Through didactic, interactive exercises and vignettes, you will be able to apply this material when you need it most. This course does not replace formalized training and return demonstration that must be completed for competency according to the American Heart Association. This course should only be used as a “refresher” to remind the learner of the key action steps in CPR.

Define the importance of timeliness in performing CPR.

Describe the signs and symptoms of a person in need of CPR.

Review the correct procedure for performing CPR correctly.

Instructor
Amy M. Johnson MSN, RN, CPN

0.25

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to provide clinicians with knowledge of risk factors for surgical site infections and evidence-based best practices prevention.

Discuss problems associated with surgical site infections.

Identify the Centers for Disease Control and Prevention classifications for surgical site infections.

Recall risk factors for surgical site infections.

Describe evidence-based best practices for preventing surgical site infections.

Instructor
Rebecca Smallwood, MBA, RN

1.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

During the imaging process, it is essential for radiographers to identify challenges and errors in techniques, and understand how they affect patient outcomes during the imaging process. In order to help radiologic technologists in acute care facilities identify common pathologies in differential diagnostics, this course describes the sectional anatomy of the head, neck, chest, and abdomen. It also discusses radiation safety, imaging techniques, common pathologies resulting from radiographic imaging, and the importance of patient safety during imaging procedures.

Describe the sectional anatomy of the head, neck, chest, and abdomen.

List common pathologies resulting from radiographic imaging.

Understand imaging techniques and radiation safety.

Discuss the importance of patient safety during imaging procedures.

Instructor
Delia L. Lofton

Staff Writer
Adam Roesner, BSN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The patient interview is the most important part of your exam. Gaining the patient’s perspective and learning more about issues important to them can guide the healthcare provider in developing patient-specific care plans. This course will cover different techniques for the various types of patient interviews. You will learn interviewing methods to effectively elicit the important details about a patient's reason for presenting to the clinic. The seven things you need to know about almost every complaint will be covered, as well as how to approach the difficult patient. While there are many categories of difficult patients, several studies have shown that it is the provider that must adapt in order to complete the interview. You will learn how to adapt for several specific patient types: the histrionic, obsessive, self-defeating, borderline personality, and dependent types. This course will use a blend of didactic information, case studies, and self-evaluation to facilitate your learning experience. The target audience for this course is registered nurses and advanced practice nurses.

Describe patient-centered interviewing.

Describe what a thorough, efficient patient interview entails.

Determine the barriers and techniques utilized when interviewing difficult patients.

Instructor
Melissa Davis CNM, FNP

Melanie Webb MSN, RN, AGNP

0.25

Launch Course

Origination: Reviewed: Expiration:

Caregiving demands a tremendous amount of compassion and empathy. While this can be incredibly rewarding, it can also cause some adverse side effects. This course discusses compassion fatigue—its signs and symptoms, how it can affect you and others, and practical methods of dealing with it.

Recognize the signs and symptoms of compassion fatigue.

Describe how compassion fatigue can affect yourself and others.

Apply practical methods to deal with the symptoms of compassion fatigue.

Instructor
Heather Sones, Ph.D.

0.25

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Root cause analysis (RCA) is a team approach for investigating adverse events. Rather than calling out individuals who are at fault, its purpose is to identify factors that make adverse events possible. This overview explains some of the commonly used tools for conducting RCA, and why uncovering information gives a detailed understanding of the reason the event happened in the first place and what may prevent it from happening again.

Explain what root cause analysis (RCA) is, and how it can be used proactively and reactively

Describe the following data analysis tools and how to use them: the Five Whys, a timeline, a flow chart, and the fishbone diagram.

Instructor
Relias Learning

0.50

Launch Course

Origination: Reviewed: Expiration:

The powerful forces of nature unleashed by earthquakes and tsunamis can cause catastrophic damage. This course presents some basic facts about earthquakes and tsunamis, including why and when they occur, along with guidelines for preparedness and recommended protective actions to stay safe.

Explain why and where earthquakes and tsunamis occur.

Secure potential hazards in your workspace before an earthquake to minimize injury.

Take protective actions to stay safe during and after an earthquake or tsunami.

Instructor
John Burnap

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

One of the hormones used by the endocrine system to finely regulate and maintain the human body is Antidiuretic Hormone (ADH). By increasing water absorption, ADH helps control the body’s fluid balance when the circulating blood volume becomes too low. However, a condition known as Syndrome of Inappropriate Antidiuretic Hormone (SIADH) develops when an excessive amount of ADH is secreted or when the body has an increased response to ADH. In this course, you will learn about SIADH, how to identify patients at risk and their clinical presentation, nursing care for those with SIADH, how to identify complications associated with treatment, and the monitoring required for prevention.

Explain the role of ADH in the regulation of fluid volume status. Identify patients at risk for SIADH.

Describe the clinical presentation of a patient with SIADH.

Summarize nursing care for SIADH.

Identify complications associated with SIADH treatment and the monitoring required for prevention.

Elizabeth Kellerman, MSN, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Traumatic Brain Injury (TBI), a complex condition with a wide array of associated symptoms and disabilities, significantly impacts the lives of patients and their families. This course for nurses who care for patients who have experienced a TBI discusses assessment strategies, current treatment guidelines, and supportive care to effect positive outcomes.

Describe the pathophysiology of Traumatic Brain Injuries (TBI).

Identify surgical and medical treatments for individuals with TBI.

Describe nursing care for those with TBI.

Explain the education nurses should provide to individuals with TBI.

Identify neurologic emergencies for those with TBI.

Instructor
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Experiencing a stroke can result in a permanently devastating condition. While some risk factors are uncontrollable, certain practices can help prevent, limit, and even reverse stroke damage. This course equips providers of senior healthcare to facilitate stroke recovery by knowing the signs and symptoms of stroke, being able to perform quick assessments, and responding appropriately. Also included: strategies for stroke prevention and ways to help your patients achieve quality of life after a stroke.

Discuss the pathophysiology of a stroke, including scope, risk factors, effects, treatment, and prevention.

Describe the connection between stroke and heart disease.

Perform and interpret stroke assessments and intervene according to professional standards of practice.

Identify strategies for achieving quality of life after a stroke.

Instructor
Ann Elsasser-Root, PT DPT

Staff Writer
Ron Orth RN, CHC, CMAC, AHIMA-Approved ICD-10-CM Trainer

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course explains the indications for hysterectomy, a commonly performed surgical procedure. You will learn the different approaches and the areas of special learning needs for women experiencing this procedure. Also covered is post-operative nursing care for women who undergo a hysterectomy, whether that care takes place in a surgery center, a hospital, or at home.

List three indications for a hysterectomy

Identify three areas of special learning needs for women experiencing a hysterectomy

Outline the nursing care in the surgery center or hospital and at home for women who undergo a hysterectomy

Instructor
Kathleen Cross, MSN, RNC-OB, LCCE

1.00

Launch Course

Origination: Expiration:

 As an employer or supervisor, you need to know what obligations the FMLA imposes on your organization when an employee requests leave from their job. This course will introduce you to key provisions of the FMLA such as which employees have rights under the FMLA and the circumstances under which they are eligible to take protected leave. Then, you’ll learn about your responsibilities both when an employee asks for leave and wants to return to work. Finally, you’ll learn how to comply with the FMLA and avoid potential pitfalls. The goal of this educational program is to provide administrators and human resource professionals with knowledge of FMLA.

Determine whether the FMLA applies to employees at your organization.

Identify FMLA qualifying events.

Comply with the FMLAs mandates regarding employee leave and reinstatement.

Expert Reviewer
Linda Karlheim, MSM, SPHR, SHRM-CP

0.25

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to provide clinicians with the knowledge needed to identify patients at risk for suicide and appropriate interventions based on the patient’s level of risk. 

Identify risk factors, warning signs, and protective factors for suicide.

Differentiate factors associated with low, moderate, and high suicide risks.

Describe response recommendations for low, moderate, and high suicide risk patients.

Instructor
Rebecca Smallwood, MBA, RN

0.75

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

You can better assist your patients who have asthma and chronic obstructive pulmonary disease (COPD) by building care teams in primary care. Learn how to assemble these teams and utilize certain disease-specific checkpoints for improved patient outcomes and health management.

Identify best practices for building care teams for patients with asthma and/or COPD.

Define key checkpoints and follow-ups with patients.

Cite different ways to evaluate the care provided by the team.

Instructor

Alisa Brewer, BSN, RN

1.00

Launch Course

Origination: Reviewed: Expiration:

Cardiac rehabilitation involves many facets of health and wellness. One of these facets—diabetes management—requires an interdisciplinary approach involving nurses, dieticians, and therapists. This module will review diabetes management as a core competency in cardiac rehabilitation.

Define diabetes.

Describe one treatment option for diabetes.

Describe treatment for hypoglycemia.

Describe physical activity concerns for one chronic complication of diabetes.

Instructor
Paula Ackerman, MS, RD, CDE

1.00

Launch Course

Origination: Reviewed: Expiration:

The ECG, an easily mastered tool of remarkable clinical power, can provide helpful and even vital information in a wide range of situations. One glance at an ECG can diagnose an evolving myocardial infarction, identify a potentially life-threatening arrhythmia, pinpoint the chronic effects of sustained hypertension or the acute effects of a massive pulmonary embolus, or determine the likelihood of underlying coronary artery disease in a patient with chest pain. Since the ECG is only as capable as its user, this course will help you understand the characteristics of junctional rhythms and the approach taken toward narrow complex tachycardia.

Identify the characteristics of junctional rhythms.

Distinguish the identifying features of junctional arrhythmias.

Describe the clinical implications of junctional rhythms.

Kristen Ponichtera, BSN, RN, CFRN, CTRN, CCRN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

On average, people who live with serious mental illness or co-occurring mental illness and substance-use disorders die 25 to 35 years prematurely. This is largely due to preventable diseases, health disparities, and even the contributing factor of the stigma associated with mental illness. Behavioral health case managers are experts in helping people manage their chronic mental health conditions. By applying those skills in addressing the whole-health needs of these individuals, case managers become care managers in an integrated-systems approach to behavioral health concerns. This course for health and human services professionals offers an overview of case-to-care management, a strategy for incorporating a patient-centered approach, and ways to effectively impact the health outcomes of the people you serve.

Describe barriers in the US healthcare system that perpetuate the fragmentation of care.

Identify three health disparities impacting health outcomes in the behavioral health population.

Summarize the similarities and differences between case management and care management.

Develop effective methods of managing a multidimensional approach for your clients total healthcare needs.

Expert Reviewer
Cheryl Holt, MA

Expert Reviewer
Melissa Lewis-Stoner, MSW, LCSW-C

Staff Writer
Nellie Galindo, MSW, MSPH

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Certain external conditions, often beyond an individual’s direct control, are referred to as the social determinants of health, and they have the potential of affecting the health of your patients. These conditions, contributing to individuals’ health inequity and inequalities at all levels, encompass where a patient lives and works; socioeconomic policies, systems, and norms; and more. This course discusses how the five pillars of the social determinants of health impact the daily delivery, accessibility, and engagement of health-improvement efforts. It also presents strategies for assessing the social determinants of health that may be affecting your patient population, how to increase awareness and interest in these determinants, and ways to engage patients, stakeholders, and other providers in addressing social determinants of health.

List the five pillars of social determinants of health.

Explain how social determinants of health impact health inequities and inequalities.

Identify strategies to assess social determinants of health that may be affecting your patient population.

Staff Writer
Nellie Galindo, MSW, MSPH

Expert Reviewer
Kris Ericson, BA, MPsSc, PhD

0.50

Launch Course

Origination: Reviewed: Expiration:

Workplace violence includes threats or actual use of physical force. This course presents the key steps- Prevent, Report, and Respond- that you can take to maintain a safe workplace.

Know when and how to prevent workplace violence.

Know when and how to report workplace violence.

Know when and how to respond to workplace violence.

 

Instructor
Johnny Lee, MS

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

A bleeding disorder—also called coagulopathy—is an impairment of the blood's ability to form clots. This course for nurses in the acute care facility explains the concepts of coagulation and hemostasis. You will learn how to identify emergency situations and will be equipped to care for those with coagulopathies such as immune thrombocytopenia (ITP), disseminated intravascular coagulopathy (DIC), heparin-induced thrombocytopenia (HIT), and warfarin-induced coagulopathy.

Explain the concepts of coagulation and hemostasis.

Identify proper nursing care for those with TTP, HIT, ITP, DIC, and warfarin-induced coagulopathy.

Name tests used to diagnose and monitor those with coagulopathies. Identify emergency situations in those with coagulopathies and the corresponding interventions.

Describe TTP, HIT, ITP, DIC, and warfarin-induced coagulopathy and their treatments.

Elizabeth Kellerman, MSN, RN

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The early recognition of stroke symptoms and subsequent intervention have been identified as key factors in the outcomes of patients with completed strokes. This includes the initial assessment and stabilization of critical respiratory, circulatory, hemodynamic, and neurologic status, and obtaining crucial elements of a patient’s history. Distinguishing ischemic from hemorrhagic strokes requires diagnostic applications performed within narrow windows of opportunity, so that appropriate treatment options can be accurately selected and effectively administered. This course discusses the knowledge and skills needed to care for patients with an acute stroke, from onset through the first 24 hours.

Describe the physiological and symptomatic differences between ischemic and hemorrhagic strokes.

Discuss treatment interventions for acute strokes.

Describe management priorities following ischemic and hemorrhagic strokes.

Define risk factors for complications related to stroke interventions.

Staff Writer
Rebecca Smallwood, MBA, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

About 20 percent of emergency department visits are due to hand and wrist injuries. While most hand injuries are straightforward, many cause long-term complications that may profoundly alter a person‘s ability to work, create, and enjoy life to the fullest. This continuing education program, which includes the steps for preserving an amputated body part, addresses the assessment and treatment of patients with hand trauma.

List the critical information that must be gathered upon admission of the patient with hand trauma

Describe the six general categories of hand injuries

Explain the steps needed to properly preserve an amputated body part

Instructor
Stacie Hunsaker, MSN, RN, CEN, CPEN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

As they age, many patients find themselves developing one or more chronic diseases, but they don’t know how to navigate this country’s fragmented and exorbitantly expensive healthcare system in order to receive appropriate care. Care coordination by the medical team—providing additional services such as education and close monitoring of the disease process—has been shown to decrease healthcare costs while improving patients’ health. Unfortunately, standardized techniques or processes for care coordination are not in place. This course for nurses discusses care coordination’s process, its various components, current efforts, ideas for improvement, and a review of practical applications for your nursing practice.

Describe care coordination and reasons why it is important for patients and providers.

Recall three strategies for care coordination.

Explain the six components of care coordination.

Discuss six steps for initiating a coordinated care effort.

Staff Writer
Kimberly Cobb, M.S.

Instructor
Jennifer W. Burks, R.N., M.S.N.

Expert Reviewer
Stephanie Furness, MSW, LCSW

2.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Caregivers who work with older adults with dementia often report that the biggest obstacles they face are related to managing challenging behaviors. This course offers a clinically based overview of such behaviors, along with the most common effects of the pharmacological agents used to treat these behaviors. You will learn practical techniques to use in your own setting to help you determine the most effective strategies for managing the people you serve.

Identify at least three challenging behaviors that commonly occur among individuals with dementia.

Describe the most common effects of pharmacological agents used to treat these challenging behaviors.

Explain at least three practical strategies that you can use to manage challenging behaviors among people served.

Instructor
Lisa Furst, LMSW

0.25

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to equip learners with knowledge of common religions beliefs and practices, and how they may impact health and healthcare decisions. 

Describe the types of questions healthcare professionals may ask patients to gain an understanding of their religious and spiritual beliefs and how they may impact health and healthcare decisions.

Describe and differentiate healthcare considerations for patients who affiliate with various religious groups.

Instructor
Rebecca Smallwood, MBA, RN

0.75

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Learn how to identify best practices for building care teams for patients with depression and anxiety, define key checkpoints and patient follow-ups, identify strategies for coordinating care with other providers, and evaluate the care provided by the team.

Identify best practices for building care teams for patients with depression and anxiety.

Define key checkpoints and follow-ups with patients.

Identify strategies for coordinating care with other providers.

Cite different ways to evaluate the care provided by the team.

Instructor

Adam Roesner, BSN

0.25

Launch Course

Origination: Reviewed: Expiration:

In today’s workplace, the abundance of “noise,” such as technology, multitasking, stress, and information overload, can make it hard to communicate effectively, ultimately costing time and money. But by learning how to communicate clearly, concisely, and professionally, you’ll increase understanding with your coworkers. This course identifies primary verbal and nonverbal cues, explains active-listening techniques, and suggests how to avoid barriers to good communication.

Engage in key elements of communication.

Identify primary verbal and nonverbal communication cues.

Employ active-listening techniques.

Instructor
Susan Fee, M.Ed., LPCC

1.00

Launch Course

Origination: Reviewed: Expiration:

Delays in developmental skills in young children can include problems with movement (motor), hearing and speaking (communication), social and emotional development, and thinking and problem-solving skills (cognitive). These difficulties, ranging from mild to severe, may extend into adulthood and can affect learning, communication, and functioning in the community. The onset of some developmental disabilities, such as Down syndrome, can be diagnosed at birth. Other disorders may become apparent only as young children miss important developmental milestones, although the typical sequence of development can have a wide range. This course explains how to identify atypical development in young children, how to recognize common developmental disabilities that require comprehensive assessments, and how to identify and describe common disabilities that may result from environmental factors. With this knowledge, you will be better equipped to meet the individual needs of the young children with whom you work.

Identify common developmental delays in young children.

Describe individual characteristics of specific developmental disabilities.

Expert Reviewer
Linda Snead-Sanders MA, CCC-SLP

0.00

Launch Course

Origination: Reviewed: Expiration:

This assessment measures overall learner competencies as aligned with the modules presented in the social determinants of health learning path. The objectives being assessed are the social factors that impact a person’s health, how providers can incorporate the social determinants of health into their patient assessments, how these determinants impact patients’ ability to adhere to their care plans, and how to improve the care-planning process by incorporating social health information.

Identify the social factors that impact a person's health.

Incorporate the social determinants of health in patients' assessments.

Explain how the social determinants of health impact patients' ability to adhere to their care plans.

Writer
Kris Ericson, BA, MPsSc, PhD

1.00

Launch Course

Origination: Reviewed: Expiration:

This webinar, presenting an overview of the current opioid epidemic, discusses methods for identifying the potential risks of opioid treatment. It also presents recommended treatment strategies for patients with chronic pain, including an overview of CDC guidelines and general strategies for safer pain-management practices.

 

Summarize the history of the opioid epidemic in America.

Identify the issues surrounding the treatment of chronic pain.

Describe the CDC's new opioid prescribing guidelines for chronic pain.

Instructor
Karl J. Haake, MD

1.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Develop a secure workplace by looking at the dynamics contributing to workplace violence. Included in the course are: active-shooter response protocols, threat assessment protocols, security measures, ways to evaluate your organization’s preparedness, techniques to de-escalate hostile behavior, and ways to address domestic violence in the workplace.

Instructor
Johnny Lee, MS

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

While bronchoscopy provides valuable diagnostic and therapeutic benefits, it also carries risk for complications, some potentially life-threatening. This course for nurses in the acute care facility discusses conditions for which bronchoscopy is used, its potential benefits, and its possible complications. You will also learn identify safety risks for staff, patients, and visitors, as well as describe nursing interventions before, during, and after a bronchoscopy.

Describe the types of bronchoscopies performed and the anatomy for which they are utilized. Identify conditions for which bronchoscopy is utilized and the potential benefits.

Discuss potential complications associated with bronchoscopy. Identify safety risks for staff, patients, and visitors associated with bronchoscopy.

Describe nursing interventions before, during, and after a bronchoscopy.

Rebecca Smallwood, MBA, RN

1.00

Launch Course

Origination: Expiration:

Mammography, the most widely used screening tool for breast cancer, has certain limitations. Several imaging modalities are being developed and improved to overcome mammography’s shortcomings. This course discusses how imaging techniques can reduce breast cancer mortality when used for routine screening and diagnosis, as well as for staging breast cancer, planning treatments, and monitoring response to chemotherapy.

Explain the significance of imaging techniques in reducing breast cancer mortality

Identify the advantages and disadvantages of mammography

Compare and contrast tomographic imaging modalities used in breast cancer

Instructor  
Jennifer L. Gibson, PharmD

2.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

A critical step for service providers in receiving reimbursement is to submit treatment-planning documentation. This course reinforces what you already know about plans of care, while offering suggestions for capturing the real therapeutic relationship on paper. You will learn how to hone in on core principles for clinical documentation; take a fresh look at ways to record your client’s strengths, goals, and treatment objectives; and evaluate methods of accurately representing interventions, outcomes, and discharge plans.

Identify the preferences and needs of various stakeholders in the treatment planning process, most importantly the client.

Summarize seven core principles of effective treatment planning documentation.

Identify at least three effective ways to document client strengths and barriers to treatment during the planning process.

Describe how to develop measurable and client-focused goals and objectives for treatment planning.

Explain how to document planned interventions, desired outcomes, and treatment changes that occur based on client progress.

Instructor
Monique Kahn, Psy.D.

1.00

Launch Course

Origination: Expiration:

In this course, you will become familiar with various models and configurations of integrated care. You will learn about the costs, benefits, and goals of integrated care systems. As there are numerous challenges to integrating care, you will become aware of some of these key challenges, and familiar with particular characteristics of well-functioning integrated care systems. Finally, you will learn a variety of ways that behavioral healthcare professionals, including you, can function effectively in an integrated care environment.

Define up to five levels of integrated care

List three benefits and goals of an integrated system of care

Name two characteristics of well-functioning systems

Describe three types of integrated care settings

Identify two effective interventions for behavioral health professionals in integrated care environments.

Name three core competencies required of an integrated care workforce

Instructor
Stephanie Furness, MSW, LCSW

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

In helping people maintain their health, well-being, and independence, nurses must feel confident in their ability to make appropriate decisions. This course discusses ethical concepts that will guide you in tough situations where making the right decision is critical. Included is a discussion of ethical principles for nursing practitioners in the geriatric setting, along with how to utilize a decision-making process to resolve ethical situations and problems.

Differentiate between various ethical principles. Describe why nurses should understand ethics.

Examine ethical principles for nursing practitioners in the geriatric setting.

Utilize a decision-making process to solve an ethical situation or problem.

Instructor
Kim Matthews, RN

0.25

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to provide clinicians working in acute care settings with knowledge of the regulations for use of restraint in hospitals, types of patient harm that can result from restraint use, potential alternatives to restraint, techniques for safe restraint application, and assessment and monitoring to prevent and recognize restraint-related harm.

Discuss criteria for the use of restraint and seclusion according to federal regulations for hospitals.

Describe potential patient harm that can result from the use of restraint and seclusion.

List at least four potential alternatives to restraint and seclusion.

Describe safe application techniques for the use of restraint.

Describe elements of assessment and monitoring for patients in restraint or seclusion.

Instructor
Rebecca Smallwood, MBA, RN

0.75

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Diabetes, a very common chronic condition, can be managed by prescribing proper diet, exercise, and pharmaceutical treatments. This course discusses building care teams for these patients, teaching team members key milestones and checkpoints, ensuring medication adherence, and coordinating care with other providers as it relates to diabetes.

Implement best practices for building a care team of providers for patients with diabetes.

Teach all members of the care team the key milestones and necessary care checkpoints for patients with diabetes.

Coordinate care with other condition-relevant providers, and ensure medication adherence.

List evaluation strategies for care teams that manage diabetes.

Staff Writer
Adam Roesner, BSN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course discusses how to improve healthcare quality while decreasing costs within the payer environment. You will learn evidence-based practices to improve health outcomes for member populations, along with the role of medical-necessity criteria in creating a roadmap for financially responsible optimal care. Included in the discussion is the role of utilization management, common misconceptions about its purpose, key metrics every utilization manager needs to know, and the review and appeals process.

Explain the need for balancing cost and quality in the healthcare industry.

Explain the use of evidence-based practices and medical necessity criteria within utilization management and utilization review.

Describe the role that utilization management and utilization reviewers play in driving both cost-effective and high-quality services in the payer setting.

Summarize the appeals and review process.

Instructor
Danyell Jones

0.25

Launch Course

Origination: Reviewed: Expiration:

Stress is part of everyone’s life. While a certain level of stress can motivate one’s productivity, too much stress can leave a person feeling drained and irritable. Stress can’t be avoided, but it’s possible to learn to respond differently to it. This course discusses assessing your own stress levels, recognizing the difference between good and bad stress, identifying stress triggers, and developing a personal stress-management plan.

Describe time management and procrastination.

Formulate successful time-management goals and strategies for change.

Instructor
Susan Fee, M.Ed., LPCC

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

In today's increasingly complex healthcare system, care coordination and case management are vital for producing optimal member outcomes, decreasing care costs, and ensuring that healthcare services are utilized effectively. This course focuses on care coordination and case management within the payer setting. You will learn about the need for these services; common challenges you may encounter; and the latest goals, philosophies, and guiding principles of these functions. Also included are seven critical steps in the care coordination and case management process, along with tangible benefits and superior outcomes that these steps produce for providers, members, and payer organizations.

Define two functions of care coordination and case management in the payer setting.

Describe how effective care coordination and case management goes beyond clinical perspectives to drive more encompassing healthcare improvement.

Summarize two key benefits that care coordination and case management create for providers, members, and payer organizations.

Describe two key components involved in the care coordination and case management process.

Instructor
Elizabeth Kellerman, MSN, RN

1.00

Launch Course

Origination: Reviewed: Expiration:

Establishing an effective corporate compliance program minimizes the risks and effects of misconduct by helping ensure that everyone adheres to policies and standards. This course covers fraudulent and ethical conduct, laws pertaining to fraudulent conduct, and your responsibility for preventing and identifying this conduct under a corporate compliance program.

Describe the requirements of the False Claims Act and Deficit Reduction Act.

Recognize fraudulent and otherwise improper conduct.

Describe common high-risk areas for fraudulent conduct.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

0.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Conflict in the workplace is inevitable, because every person is different. However, handling it the right way leads to better relationships, an improved work environment, a stronger team, and personal goal achievement. This course presents techniques essential to handling conflict in the workplace.

Identify different types of conflict. Explain how to handle conflict appropriately. Describe strategies for dealing with difficult people appropriately.

Instructor
Isla C. Miller

Expert Reviewer
Justin Hess, MS

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Although gestational diabetes mellitus (GDM) is increasing in the US, a woman with GDM can experience a healthy pregnancy if the condition is well managed. This course, for providers who work in maternal child health, discusses how pregnancy alters glucose metabolism, what risk assessment is required, and what test results indicate when a pregnant woman has crossed into GDM. You will come away equipped with the information you need to provide quality care for your patients with GDM.

List risk factors for developing GDM

Identify lab tests and normal values that guide diagnosis and treatment of GDM

List the main points of managing care for the patient with GDM

Instructor
Karen Anderson, MSN, RN, CNM, IBCLC  

Phyllis Bruno, MSN, RN, CDE  

Diane B. Johnson, BSN, RNC-OB, C-EFM, TNCC   

Theresa Ryan, MA, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course is designed to provide greater awareness of sexual harassment in the workplace, steps to take to prevent it, and methods to deal with it if it does occur. The course will focus on federal laws, liability issues, harassment policies, employee rights, supervisor responsibilities, and investigation procedures.

The content in this course is applicable to supervisors in all settings.

Differentiate between types of sexual harassment. Describe the laws regarding sexual harassment in the workplace

Discuss both employee and non-employee rights regarding sexual harassment

Explain the role you have in preventing, recognizing, investigating, and taking corrective action concerning sexual harassment in the workplace

Describe the investigation process of a sexual harassment claim

Expert Reviewer
Linda Karlheim, MSM, SPHR, SHRM-CP

Staff Writer
Ron Orth RN, CHC, CMAC, AHIMA-Approved ICD-10-CM Trainer

1.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Expiration:

This course is about harassment in the workplace, including sexual harassment and other types of workplace harassment. It looks at the basic skills needed to deal with situations involving harassment. This course will provide information that will help produce a healthy work environment that is free of harassment. It will also help you understand your role if you encounter harassment in the workplace. The content in this course is applicable to all employees.

Define workplace harassment. Identify examples of harassment situations and problems.

Recognize examples of retaliation.

Describe how to effectively respond to harassment incidents in the workplace.

Summarize workplace behaviors that help maintain a harassment-free workplace.

Instructor
David A. Winter, MBA, SPHR, SHRM-SP

0.25

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to provide clinicians with knowledge of evidence-informed pain management practices.
 

Describe best practices for non-pharmacological and pharmacological pain management.

List at least three potential side effects of opioids and three risk factors for opioid adverse events.

Discuss the Centers for Disease Control and Prevention recommendations for prescribing opioids for chronic pain.

Describe characteristics of an effective pain management goal. Identify important components of pain management patient discharge education.

Instructor
Rebecca Smallwood, MBA, RN

0.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Identify checkpoints for managing and preventing the hospitalization of patients with hypertension (HTN), congestive heart failure (CHF), and coronary artery disease (CAD).

Identify best practices for building a care team of healthcare providers for patients with HTN, CHR, and CAD.

Define key check points and follow-up with patients.

Identify strategies for coordinating care with other providers.

Recognize different ways to evaluate the care provided by the care team.

Instructor
Alisa Brewer, BSN, RN

1.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course discusses quality payment programs, participation, and how these programs work, along with sources of additional information. It is designed for presentation to trainers and other information-givers, and can easily be adapted for presentations to groups of beneficiaries.

Discuss the Quality Payment Program.

Identify who can participate.

Summarize how the Quality Payment Program works.

Know where to go to learn more.

Instructor
Centers for Medicare & Medicaid Services National Training Program

1.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

Two of the most important aspects of breast cancer care are length of life and quality of life. Early detection can help lead to positive outcomes in both of these areas. Careful practices in mammography are essential for accurate pathological diagnosing, as well as for providing patient safety and comfort. This course for radiologic technologists in acute care facilities discusses specified methods of Quality Control (MQSA) for ACR accreditation, false positives, common pathologies found in radiographic mammography, tumor mapping used in nuclear medicine, and steps to ensure patient safety during mammography.

Address false positives and which false positives could be avoided.

Identify specified methods of Quality Control (MQSA) for ACR accreditation.

Describe common pathologies found in radiographic mammography.

List steps to ensure patient safety during mammography.

Describe breast lymphoscintigraphy, the tumor mapping used in nuclear medicine.

Staff Writer
Adam Roesner, BSN

Instructor
Delia L. Lofton

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Although palliative care can be a tremendous benefit for individuals with chronic, life-limiting conditions, many qualifying individuals are not referred to such care because of a lack of understanding of the services. Another point of confusion is how palliative care and hospice care differ. This course explains each type of care, including when they are appropriate, the services offered, team-member roles, and payer sources. Thus equipped, healthcare professionals can better advocate for the most appropriate care, provide education and guidance to individuals and their families, and, when necessary, ease the transition from palliative care to hospice care.

Define palliative care and hospice care.

Explain the services provided in palliative and hospice care and the payer sources for each.

Identify when palliative care and hospice care are appropriate.

Illustrate the roles of  palliative care and hospice care team members.

Describe the benefits of palliative care and hospice care.

Discuss the transition from palliative care to hospice care, and discharge from hospice care.

Staff Writer
Jennifer W. Burks, R.N., M.S.N.

Expert Reviewer
Sheri Ellington Cook, R.N., B.S.N.

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Many individuals with behavioral health problems are unable to access behavioral healthcare. Telehealth (enhancing health care through the use of telecommunications technologies) is designed to provide everyone with access to health care, regardless of their location. In this course you will learn what telehealth is, its history, potential advantages and challenges, and the research base supporting telehealth for behavioral health services. You will be equipped with practical strategies you can apply in your own setting to use telehealth for adults with behavioral health issues.

Describe what telehealth is, its various formats and the modalities and equipment through which it can be delivered.

Summarize at least three key points regarding the history of telehealth.

Review at least two key components of telehealth literature that support its efficacy in treatment delivery.

Apply two specific considerations when utilizing telehealth in terms of potential benefits and drawbacks for people served.

Instructor
Steven R. Thorp, PhD, ABPP

Staff Writer
Naju Madra, MA

0.75

Launch Course

Origination: Reviewed: Expiration:

Symptoms in a child such as fever, cough, and chills can alert you to the potential presence of a communicable disease and can aid in the detection of concerns in your work environment. Less obvious symptoms may require a more careful inspection to determine risk factors. Because children are exposed to a variety of environments, caregivers working with families must have the ability to identify healthcare concerns quickly in order to halt the spread of disease. This course, designed for staff members working with children and their family members, will help you determine if signs and symptoms depict the presence of a communicable disease, and the best way to manage the child and their environment. Included are ways to interact with a child who has a communicable disease, as well as a review of best practices in preventing the spread of common communicable diseases.

Identify common signs and symptoms of communicable diseases in children.

Discuss ways to interact with a child with a communicable disease.

State ways to prevent the spread of infection.

Instructor
Marissa Brown, MSN, RN, CPN

0.50

Launch Course

Origination: Reviewed: Expiration:

Floods, landslides, and debris flows happen in almost every state. This course provides some basic information about these potentially destructive events, including the importance of knowing the particular risks in your locality and taking recommended protective actions.

Take appropriate protective actions when a Flood or Flash Flood Watch or Warning is issued.

Identify when it is appropriate to evacuate during a flood. List the warning signs of a landslide or debris flow.

Instructor
John Burnap

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

As the number of older adults increases, especially those who are older and frailer, the incidence of elder abuse is expected to increase. Mistreatment of older adults often occurs in isolation and often remains undetected. The first step to addressing the problem is to heighten awareness of abuse of the old, in particular among those who serve them or have frequent contact with them. Throughout this course, you will learn about types of elder abuse, indicators, consequences, risk factors of abuse, and interventions. You will have the opportunity to test what you have learned in each section through brief quizzes. The course also offers typical elder abuse case scenarios drawn from actual case material from Adult Protective Services or other elder abuse program caseloads.

Describe the nature, scope, and severity of elder abuse.

Identify the types of abuse suffered by older adults.

Identify indicators of abuse for older adults.

Identify options for screening older adults for abuse.

Recall intervention options for victims and abusers.

Staff Writer
Kimberly Cobb, M.S.

Instructor
Monique Kahn, Psy.D.

1.00

Launch Course

Origination: Expiration:

This course will familiarize the learner with personal protective equipment. The different types and proper application of personal protective equipment are discussed. Choosing the correct personal protective equipment for the type of exposure is presented. This course engages the learner in discovering educational resources for commonly used chemicals and tactics for choosing personal protective equipment used in situations where exposure risks are evolving. 

Discuss the different types of personal protective equipment (PPE) and the proper application

Demonstrate knowledge in choosing the correct type of PPE for the type of exposure presented

Instructor
Holly Carlson, MS, RN, CCRN

0.10

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to provide clinicians in hospitals with knowledge of interventions to reduce microbial resistance and decrease the spread of infections caused by multidrug-resistant organisms.

List at least four strategies for preventing the transmission of infections in healthcare organizations.

Describe the goal and purpose of antibiotic stewardship.

Describe at least four antibiotic stewardship interventions for hospitals.

Instructor
Rebecca Smallwood, MBA, RN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The Centers for Disease Control estimates that about 50 percent of American adults have at least one chronic condition. Today's primary care providers have the ability to better manage this population by utilizing care management. This course discusses use of the care management model in the ambulatory care setting to increase patients' access to providers and decrease hospital visits, including readmission. It also addresses the issue of some payment systems not allowing providers to profit from managing chronic conditions.

Define care management and how it relates to ambulatory care.

State ways that care management increases access to healthcare providers.

Discuss how care management decreases hospital readmissions.

Identify strategies for creating a successful care management program.

Instructor
Elizabeth Kellerman, MSN, RN

1.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Aneurysms are known as silent killers. Without early detection and prompt intervention, their mortality rate can reach as high as 90 to 100 percent. A number of commonly found risk factors and comorbidities can increase the risk of developing an aneurysm. To help you achieve quality outcomes for your patients, this course discusses the symptoms of a potential aneurysm, how to identify aneurysm types and their physical location, and common techniques used in managing the patient with an aneurysm.

Discuss the concepts associated with vascular physiology.

Identify the types of aneurysms and their physical location.

Recognize the clinical manifestations of aneurysms.

Outline the common techniques utilized in managing the patient with an aneurysm.

Instructor
Kristen Ponichtera BSN, RN, CFRN, CTRN, CCRN

1.00

Launch Course

Origination: Reviewed: Expiration:

Be equipped with the tools and knowledge you need to effectively prevent and/or report serious incidents in behavioral health settings. Included in this course are interactive exercises, helpful vignettes, and informative guidelines.

Define the purpose of incident reporting.

Identify the basic types of incidents that need to be reported.

Report incidents appropriately and on time.

Describe the best practices for making reports.

Instructor
Jeremy King, LCSW, CASAC

0.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Previous courses covering the Healthy People 2020 campaign have explored how social determinants of health impact health outcomes and healthcare delivery. Also included were best practices for providers addressing each determinant. This course offers scenarios representing the culmination of the knowledge and skills this series has presented regarding critical components of the five major pillars of the social determinants of health. These scenarios, providing glimpses of real-world experience, will challenge you to use your critical thinking, and the knowledge and skills you have gained in the other courses in this series.

Identify the social and environmental factors that impact a person's health.

Educate providers on how to incorporate the social determinants of health into their patient assessments.

Explain how the social determinants of health impact patients' ability to adhere to their care plans.

Improve the care planning process by incorporating social health information.

Staff Writer

Justin Hess, MS

Expert Reviewers

Kris Ericson, BA, MPsSc, PhD

Nellie Galindo, MSW, MSPH

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Renal disease—failure of the kidneys to perform their normal function—has three categories: acute renal failure (ARF), chronic kidney disease (CKD), and end-stage renal disease (ESRD). The patient’s history, physical examination, test results, and signs and symptoms will allow you to differentiate acute from chronic kidney disease. To ensure the best outcome, learn the signs and symptoms of renal disease, how to assess it quickly, and the appropriate actions to take. In presenting that information, this course discusses the significant role you play as a healthcare provider in renal-disease education and prevention.

Describe anatomy and physiology of the renal system.

Describe the pathophysiology of the 2 categories of renal disease.

Identify the systemic manifestations of each category of renal disease.

Describe the methods for assessing the renal system, including physical assessment, interpretation of blood and urine laboratory values, and radiologic diagnostic tests.

Discuss the medical management for a resident with renal disease.

Discuss the nurse’s role in assessing and educating the resident with renal disease.

Staff Writer
Adam Roesner, BSN

1.50

Launch Course

Origination: Expiration:

This course will guide you through understanding best practices in incident report writing. It will assist you in understanding how those practices help protect the health and safety of the person you support, while at the same time protecting you. In this course, you will identify factors that affect the quality of incident reports and investigate elements that affect memory and recall. You will focus on reducing factors that negatively impact the completeness and accuracy of incident reports. Demonstrating your understanding of the guidelines taught in this course will ensure your documentation adheres to legal, ethical, and programmatic standards. While completing this course, you will review incident report notes and apply what you have learned to identify unclear, subjective, and ungrammatical elements within the notes. This course is intended for direct support professionals

Describe why incident reporting is important and the process of creating an incident report.

List and demonstrate the three key components of an effective incident report.

Name common elements that affect the quality of incident reports.

Instructor
Deb Easley, M.S.
Nellie Galindo, MSW, MSPH

0.50

Launch Course

Origination: Expiration:

Advance directives are legal documents with instructions that apply if an adult is not able to make decisions about their own healthcare. They are meant to ensure that a person’s values related to dying, quality of life, and other relevant considerations are honored. It’s important for everyone to have a basic understanding of what advance directives are and when they are applied so personal wishes can be observed at the end of life.

Identify the most common types of advance directives and find out if a person has made them.

Explain how advance directives can improve quality of life even at the end of life.

Anticipate cultural and other issues that can impact end of life planning.

Instructor
Kelly J. Ace, Ph.D.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course will help you determine the steps you need to take to  implement an advance care planning program, and how resources from the Five Wishes program can help. You will learn how to build support, determine goals and measures, and identify processes  to ensure your program is making a difference for your recipients and your healthcare organization. This course will help you determine the steps you need to take to build and implement an effective advance care planning program, and how resources from the Five Wishes program can help. You will learn how to build support, determine goals and measures, and identify processes and standards to ensure your program is making a difference for your care recipients and your healthcare organization. This course is Part 3 of a 3-part series on advance care planning designed to build off one another. 

Describe the basic components of advance care planning and the benefits for care recipients and healthcare providers.

Define meaningful goals, measures, and processes for an advance care planning program.  

Assess education and training options for training clinicians to facilitate advance care planning conversations.

Identify standards of practice for an advance care planning program.

Discuss the importance of community engagement as part of an advance care planning program.

Instructor
Kathleen Taylor

1.00

Launch Course

Origination: Reviewed: Expiration:

Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects your clients. This information will help you to provide support and resources to help clients seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a paraprofessional when working with individuals with substance use disorders. You will be provided an overview of evidence-based interventions and the types of substance use treatment programs available, when additional treatment may be necessary. Detailed examples will help you to apply this information in your own work. The goal of this course is to provide paraprofessionals and peer support specialists in health and human service settings with information on substance use disorders and evidence-based interventions.

Explain what a substance use disorder is, how it develops, and how it impacts individuals.

Identify strategies that paraprofessionals can use when working with individuals diagnosed with substance use disorders to encourage behavior change.

Describe the types of treatment that exist for people diagnosed with substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

0.25

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to provide clinicians with knowledge of the components techniques for assessing pain.

Describe important components of a pain history.

Differentiate the definitions of acute and chronic pain.

Relate descriptions of pain quality and location with anatomic origins.

Relate various pain scales and tools with the appropriate patient population and aspects of pain they are designed to assess.

Identify behavioral and physiological indicators of pain.

Instructor
Rebecca Smallwood, MBA, RN

2.00

Launch Course

Origination: Reviewed: Expiration:

The more familiar you are with the essentials of ethical care, informed consent, and advance directives, the better equipped you will be to provide higher quality patient care in medical and behavioral healthcare settings. This course covers the fundamentals of the Client Bill of Rights, the six principles of ethical care, the process for obtaining informed consent, and how to interpret behavioral health advance directives. Through interactive exercises and vignettes, you will have the opportunity to apply these concepts so you can provide your clients with a higher standard of care.

Summarize the Client Bill of Rights and the six principles of ethical care.

Recount the process of obtaining informed consent.

Interpret behavioral health advance directives.

Expert Reviewer
Jonathan Bennett

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Rather than being a stand-alone disease, diabetes (particularly Type II diabetes) is a metabolic dysfunction at the cellular level. This metabolic dysfunction contributes to many comorbidities being associated with diabetes. Taking a purely pharmaceutical approach—looking only at blood glucose or A1C as an endpoint—fails to identify and address the potential underlying causes of diabetes and other comorbidities. To help you facilitate the best outcomes for your patients, this course discusses the correlation between diabetes and comorbidities, the underlying pathological processes, and the impact of glucose control. You will come away with an understanding of the common comorbidities associated with diabetes and of the proper management of these conditions.

Explain the correlations between diabetes and comorbid conditions.

Discuss the screening and evaluation of common comorbidities associated with diabetes.

Illustrate the proper management of diabetes and comorbid conditions.

Instructor
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Paula Ackerman, MS, RD, CDE

2.25

Launch Course

Origination: Reviewed: Expiration:

Hepatic failure is one of the leading causes of death in this country. According to the American Liver Foundation (ALF), one in 10 Americans—approximately 30 million people—has some form of hepatic failure, with 16,000 such patients currently on the transplant list waiting for a new liver. So you can better manage and care for this patient population, this course presents the causes, symptoms, risk factors, complications, treatment strategies, and characteristics of hepatic failure.

Identify the anatomical and physiological aspects of the liver.

Identify causes of hepatic failure.

Describe symptoms and complications of liver disease and hepatic failure.

Discuss diagnostic and monitoring strategies for patients with liver disease.

Identify evidence-based treatment and management strategies for persons with liver disease.

Describe the symptoms, diagnosis, treatment, and prevention of hepatitis A, B, and C.

Instructor
Rebecca Smallwood, MBA, RN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Diabetes, the leading cause of adult blindness, non-traumatic amputation, renal failure, and cardiovascular disease, affects 29 million people in the U.S., putting a tremendous strain on healthcare costs. The National Diabetes Education Program (NDEP) partnered with numerous health organizations to produce Guiding Principles for the Care of People with or at Risk for Diabetes. The publication includes 10 principles developed to guide healthcare providers in delivering quality care to adults who have or are at risk for diabetes. This introductory course, appropriate for nurses, dieticians, rehab professionals, nurses’ aides, and anyone interested in learning more, presents three of the publication’s guidelines (Principles 7–10) related to current evidence-based diabetes management and prevention.

State blood pressure and lipids goals for persons with diabetes.

Describe the management of one microvascular complication of diabetes.

State glycemic goals for persons with diabetes.

Define patient centered care.

Instructor
Paula Ackerman, MS, RD, CDE

1.50

Launch Course

Origination: Reviewed: Expiration:

This entry-level course in pain assessment and management is for direct-care staff and activity professionals in long-term care, hospice, and home-health settings. It covers types and classifications of pain, pain assessment tools to use with both verbal and nonverbal individuals, the basics of pain assessment, some pain management strategies, and federal regulations that address quality of life and quality of care.

Discuss what pain is and, how it affects individuals physically and mentally.

Describe how to assess for pain, including special considerations for persons diagnosed with a mental illness.

Identify pharmacological and non-pharmacological interventions used for pain management.

Summarize how to minimize the impact of pain for people with mental illness and substance use issues in order to avoid exacerbation of symptoms.

Instructor
Jennifer Barut, MSN, RN-BC

Expert Reviewer
David Patzer, MD

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course will provide an overview of innovative ways that data are being applied to improve healthcare costs, quality, and outcomes. You will begin with a broad perspective of what experts are calling the “data revolution” in healthcare, or the “age of big data,” and dive into what this means from a technology perspective. Following this, you will learn how data are being applied in ways never before seen by payers and providers to drive healthcare improvement through an analytic approach.

Next, you will dig down to the micro level of healthcare data application within the payer setting. You will examine the different ways in which data are helping payers to improve overall population health, manage healthcare costs, and inform the creation of innovative pilot programs. Finally, you will learn about the application of healthcare data from the case management perspective within the payer setting. An overview will be provided about member case management selection, the intersection of healthcare data and member preference, and how data are being used to inform best practices through medical necessity criteria and clinical guidelines.

This course is intended for all case managers and care coordinators with payer organizations.

Discuss the background and implications of big data in healthcare.

Describe how data are utilized by case managers within different areas of the payer setting to improve care outcomes.

Summarize how data plays a part in the application of medical necessity criteria and evidence-based guidelines.

Explain how data has the potential to revolutionize healthcare and the challenges associated with bringing this to fruition.

Instructor
Danyell Jones

0.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Physical environment has a direct impact on your patients’ health and wellness. This course covers four components of neighborhoods and the built environment: crime and violence, quality of housing, environmental conditions, and access to healthy foods. Learn how to leverage this knowledge to improve treatment planning for your patients.

Describe how the four components of neighborhood and the built environment affect overall health outcomes for your patients.

Identify how neighborhood and the built environment affect overall health outcomes for your patients.

Address issues surrounding neighborhood and the built environment in your patient population via care planning.

Expert Reviewer
Kris Ericson, BA, MPsSc, PhD

Staff Writer
Nellie Galindo, MSW, MSPH

0.50

Launch Course

Origination: Expiration:

To manage the threat posed by multi-drug-resistant organisms (MDROs), all healthcare workers and individuals must work together. Along with providing a comprehensive look at new and ever-changing MDROs, this course covers disease trends associated with MDROs, the national approach to combat MDROs, leading practices and clinical interventions, and the psychosocial effects of treatment. You will learn prevention measures and methods to control the spread of MDROs in our communities and throughout health care.

Describe the current problem with multi-drug-resistant organisms (MDROs).

Identify disease trends associated with MDROs.

Identify the most common MDROs.

Identify how to decrease the transmission of MDROs.

Describe the national approach to combat MDROs.

Describe the psychosocial effects of treatment.

Instructor
Susan Heinzerling, RN, CHPN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

In 1986 Congress enacted the Emergency Medical Treatment & Labor Act (EMTALA) to ensure public access to emergency services regardless of ability to pay. This legislation, plus others, imposes specific obligations regarding certain emergency services, stabilizing treatments, and/or transfers to other facilities. When states’ own statutes are in conflict with EMTALA, state law can be preempted by federal law. This course, for health-care professionals who work in clinical areas in which EMTALA applies, covers EMTALA’s fundamental requirements to provide patients with the care they are entitled to under law. It also equips supervisors to ensure that policies are in place to address EMTALA and that staff members are properly educated.

Describe the history of EMTALA and its goals

Discuss three fundamental requirements of the EMTALA

Explain the legal and regulatory consequences of violations of EMTALA

Instructor
Nancy Mannion Bonalumi, DNP, RN, CEN, FAEN

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

 Wrong-site surgery is one of the most devastating sentinel events experienced by patients and practitioners. As defined by The Joint Commission, wrong-site surgery involves the wrong side or region of the body, the wrong procedure (a procedure other than the one intended), or the wrong patient. Perioperative healthcare providers must be knowledgeable about the latest risk-prevention strategies, protocols and tools to ensure the safety of surgical patients.

Discuss the evolution of patient safety initiatives for the prevention of wrong-site surgery

Review the three steps of the universal protocol

Describe the correct-site surgery culture in healthcare 

Instructor
Linda Blevins, MS, MFA, RN, ELS

1.00

Launch Course

Origination: Reviewed: Expiration:

Obesity affects the entire scope of a person‘s life, including health, social relationships, self-image, and psychological well-being. Now recognizing obesity as a chronic disease that must be managed long term, the American Medical Association has added a new sub specialty to its continuum of care: the obesity medicine physician. As the number of obese people in our society rises, the health care industry must assimilate this aspect of their treatment and care into daily practice. This module discusses the epidemic that obesity has become, reviews current treatments and care plans, and includes the psychosocial impact that being obese has upon the individual and society.

Describe six major contributing factors for obesity in adults.

Discuss patient education on the benefits and adverse effects of three prescription medications for obesity.

Explain the differences between four surgical approaches to the management of obesity.

Instructor
Cathy S. Birn, MA, RN, CGRN, CNOR

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Diabetes is not an uncommon condition in today’s healthcare system. This high-volume condition can be managed very effectively, but diabetes disease management can also become very complicated. How can patients learn to manage their own diabetes? What strategies are most effective in teaching patient self-care? By creating an action plan with their patients, primary care providers can not only help to improve patient outcomes, but they also empower the patient to take a bigger role in their own disease management. When patients take on more responsibility for their care, resources (both time and economic) are freed up and can be allocated to other patients or areas of need. However, creating an action plan requires input from both the primary care provider and the patient, and no two plans are likely to be the same. Factors such as finances, living situation, or other social determinants of health all must be considered when putting together a plan. A patient’s diet may also play a role. In this module, the topics of action plans, the social determinants of health, and nutritional counseling will be explored.

Indicate best practices for providing diabetes care and management while achieving cost effectiveness.

Identify different educational tools for teaching self-management to patients with diabetes.

Cite the appropriate annual testing parameters for diabetes.

Write a diabetes action plan with your patients.

Identify how to provide nutritional counseling for patients with diabetes.

Identify potential social determinants of health that could impact adherence to the care plan

Staff Writer
Adam Roesner, BSN

Expert Reviewer
Lisa Hohlbein, RN, CDP

0.10

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to provide clinicians with knowledge of risk factors and implications of central line-associated bloodstream infections.

Describe the four types of central venous catheters and their risks associated with central line-associated bloodstream infections.

Define central line-associated bloodstream infection.

Describe implications of central line-associated bloodstream infections.

List at least five risk factors for central line-associated bloodstream infections.

Instructor
Rebecca Smallwood, MBA, RN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Diabetes, the leading cause of adult blindness, non-traumatic amputation, renal failure, and cardiovascular disease, affects 29 million people in the US, putting a tremendous strain on healthcare costs. The National Diabetes Education Program (NDEP) partnered with numerous health organizations to produce Guiding Principles for the Care of People with or at Risk for Diabetes. The publication includes 10 principles developed to guide healthcare providers in delivering quality care to adults who have or are at risk for diabetes. This introductory course, appropriate for nurses, dieticians, rehab professionals, nurses’ aides, and anyone interested in learning more, presents three of the publication’s guidelines (Principles 4–6) related to current evidence-based diabetes management and prevention.

State the macronutrient recommendations for persons with or at risk for diabetes.

State the physical recommendations for persons with or at risk for diabetes.

State the glycemic goals for persons with diabetes.

Instructor
Paula Ackerman, MS, RD, CDE

0.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

This course is the fourth in a five-part series on the social determinants of health as defined by the Healthy People 2020 initiative. One of the pillars of the social determinants of health is health services. This course provides an in-depth and interactive analysis of how individuals' access to healthcare and primary care, along with their health literacy, affects their health and wellbeing. You will learn how to leverage this knowledge to improve your patients' health outcomes.

Describe the components of health literacy and access.

Explain how health and healthcare affect overall health outcomes for your patients.

Identify issues with health literacy and access in your patients.

Create a care plan that overcomes barriers to health and healthcare access and literacy.

Instructor
Kris Ericson, BA, MPsSc, PhD

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

This course is designed for individuals working with people who may have tuberculosis (TB). Since TB can be contracted through the air, quick identification is imperative to prevent its spread. TB's symptoms- including fever, loss of appetite, chills, night sweats, and a persistent cough- make seeking medical treatment necessary in order to determine if an individual has active TB. Some symptoms are less obvious, so additional follow up with a healthcare team can also be required. This course includes a review of TB's significance, its associated health factors, and the populations at greatest risk. The material will enable you to identify TB's symptoms and understand disease management, infection-control practices, and ways to apply your new knowledge in your own work environment.

Describe the risks and significance of TB.

Identify signs and symptoms of active TB infection.

List interventions that help control the spread of TB.

Evaluate methods of testing for TB infection.

Describe TB interventions, treatment, and maintenance.

Staff Writer
Adam Roesner, BSN

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Not only do patients consider anesthesia to be a major risk of surgery, but they also expect perioperative team members to be their advocates by caring for their pre- and intraop needs. This continuing-education module discusses medications and anesthetics used in clinical settings, anesthesia-related problems—such as aspiration, injection of bolus anesthetic agents, and malignant hyperthermia—and the nurse‘s role in dealing with these problems. You will come away better equipped to provide safe and effective care for surgical patients.

Identify three types of anesthetics Discuss two nursing considerations when caring for the surgical patient

List two signs and symptoms of malignant hyperthermia crisis

Identify the three stages of anesthesia Select the correct medication

Instructor
Lisa Hughes, MSN-ed, RN, CCRN

1.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The OR is a complex environment. Highly trained individuals interact in a specialized setting with sophisticated and technically complicated devices, instruments, and equipment. There also are substantial differences among team members related to education, experience, skill level, influence, and formal and informal power. This module will inform nurses and surgical technologists of the evidence-based steps to take to create a culture of safety in the OR.

Describe communication processes that relate to reducing medical errors

Discuss the components of a just culture that promote trust and accountability

Review recommendations for the safe transfer of patient care information

Discuss a 10-step process for creating a culture of safety in the OR

Name organizations that are helping to create a culture of patient safety

Instructor
Patricia Seifert, RN, MSN, CNOR, CRNFA, FAAN

Expert Reviewer
Mary E. McNaron, RN, CST, CNOR, MSN

2.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Expiration:

In these videos, the topic of infection control is discussed within the CMS Conditions of Participation regulations. Specifically, this program will discuss the details and final changes to the infection control standards that went into effect November 2019 and how the CMS Infection Control Worksheet is used to assess compliance. Compliance includes an antibiotic stewardship program (ASP), infection control training and protocol, ISMP IV guidelines, safe injection practices, CDC vaccine storage and handling. Participants will be given examples of infection control programs, tracer tools, and resources to support compliance. This course will also discuss how Environmental Services play an important role in complying with the standards. The CMS infection worksheet will be covered in detail.  Although the worksheet is not being used per se at Critical Access Hospitals (CAH), the standards are similar and the worksheet provides an excellent self-assessment tool.

Recall that the infection control worksheet has a tracer on indwelling urinary catheters.

Describe what CMS requires for safe injection practices and sharps safety.

Recall that the infection control worksheet has a section on hand hygiene tracer.

Discuss that CMS has a final infection control worksheet.

 

Presenter
Sue Dill Calloway, RN, Esq., CPHRM, CCMSCP, CCMSP, AD, BA, BSN, MSN, JD

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Each year, substance use is linked to over 11 million deaths worldwide (Ritchie & Roser, 2019). Supporting individuals’ long-term recovery from substance use can help save lives. Recovery is a lifelong process that aims to keep an individual substance-free while improving their overall quality of life. Wellness strategies enhance recovery outcomes by focusing on optimal health across all dimensions of an individual’s life.

Explain how wellness approaches can positively impact recovery from substance use disorders.

Identify the eight dimensions of wellness.

Identify wellness strategies to facilitate long-term recovery from substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

0.10

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to provide clinicians with knowledge needed to perform safe and effective handoff communication. 

Describe best practices for safe and effective handoffs.

Identify contributing factors to failed handoffs and potential consequences.

Identify critical handoff information.

Describe the I-PASS and ISBAR handoff communication processes.

Instructor
Rebecca Smallwood, MBA, RN

2.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course explains how the coordination of benefits works when people have Medicare and certain other types of health coverage. Module 5, Coordination of Benefits, explains the rules that govern payers’ responsibilities when people have Medicare and certain other types of health and/or prescription drug coverage. This module was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. This course is designed for trainers and other information givers who are familiar with the Medicare program. It can be easily adapted for presentations to groups of beneficiaries.

Explain health and drug coverage coordination.

Determine who pays first.

Identify where to get more information.

Instructor
Centers for Medicare and Medicaid Services National Training Program

1.00

Launch Course

Origination: Reviewed: Expiration:

Quality Improvement (QI) can be implemented within almost any healthcare setting and can prove highly beneficial for achieving improved delivery of service outcomes. For quality improvement to be effective, it is crucial that everyone at your agency or clinic be informed of any QI projects and how their roles and responsibilities might impact these projects. The better you understand the QI process, the more proficient you will be as an active participant in improving the quality of services your agency or clinic provides. Using several quality improvement models, as well as detailed and specific examples that demonstrate these models in action, this course offers an overview of quality improvement, along with relevant aspects of how quality improvement impacts not only your job, but also your clinic or agency’s performance. You will be armed with the knowledge you need to apply these concepts in your own setting.

Define quality improvement in behavioral healthcare settings.

Recognize at least three areas of behavioral healthcare services that are impacted by quality improvement.

Identify a model of quality improvement that aligns with your agency's mission, vision, and values.

Describe two ways that you can effectively implement quality improvement in your agency.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

Instructor
Stacy Smith, LPC-S, CS-I, LCAS, NCC

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

The goal of this course is to provide the clinician with up-to-date best practices for identifying and treating patients who have peripheral artery disease (PAD). The module covers symptoms, complications, risk factors, and modifications of PAD, along with the topics of diagnostic tests, assessment, and treatment strategies.

Describe symptoms and complications associated with Peripheral Artery Disease (PAD).

Identify risk factors and complications related to PAD.

List two diagnostic tests for identifying PAD.

Discuss assessment and disease management for patients with PAD.

Describe important strategies for and elements of patient and family teaching for PAD.

Expert Reviewer
David Hoeft, MD

Staff Writer
Rebecca Smallwood, MBA, RN

0.50

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Due to the strong correlation between income and health, this course discusses economic stability, which is defined as the ability to access such vital resources as food, adequate housing, and necessary healthcare. Knowledge of your patients’ economic stability can inform your efforts to create successful care plans for them.

Describe the four components of economic stability.

Explain how economic stability affects overall health outcomes for patients.

Identify issues with economic stability in your patients.

Create a care plan that overcomes barriers to economic stability.

Instructor
Kris Ericson, BA, MPsSc, PhD

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

Diabetes, affecting 9.3% of people in the United States, can cause a host of health problems and even lead to death when managed improperly. In fact, it is the seventh leading cause of death in this country. Given this growing problem, it is important to understand how diabetes affects the body and how to help delay its devastating complications. This course for entry-level nurses covers the basics of the disease and its current medical treatments to help you better assess patients’ needs, provide care for them, and problem-solve common medication concerns.

Discuss the growing problem of diabetes in the U.S. Recognize the risk factors for developing Type 2 diabetes.

Identify evidence-based standards in diabetic care and treatment. Discuss the pathophysiology and diagnosis of diabetes.

List common complications associated with uncontrolled diabetes. Describe maintenance therapy for the control of diabetes.

Discuss the nursing care of a person with diabetes.

Instructor
Jennifer W. Burks, R.N., M.S.N.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Proficiency in the use of a validated stroke scale, such as the National Institutes of Health Stroke Scale (NIHSS), is important for any member of the healthcare team caring for patients with acute stroke. This stroke assessment scale efficiently assesses stroke severity, offering objective information about prognosis and outcomes along with directing early treatment. With proper training in the use of the NIHSS, including serial monitoring, specifically for those at risk for worsening neurologic status, little variance should exist in results among clinicians. Education is essential to improving reliability and increasing effective communication regarding treatment of stroke patient

State how to perform a neurological assessment using the NIHSS

Describe the stroke scale’s validity in predicting lesion size and stroke severity

Discuss the NIHSS as a predictor of outcomes in patients with stroke 

Instructor
Anna Ver Hage, MSN, AGACNP-BC, CCRN, CNRN

Expert Reviewer
Susan Tocco, RN, MSN, CNS, CNRN, CCNS
Terri-Ellen J Kiernan, RN, FNP

1.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

 This course is appropriate for clinicians with a basic or intermediate knowledge of working with individuals with late-life depression. It is intended to help human service professionals identify the most common symptoms of a depressive disorder and familiarize them with the major types of effective clinical and psychosocial treatments available for older adults. Employing the interactive exercises and case vignettes in this course will teach you the skills you need to recognize depressive disorders among the older adults with whom you work, and provide them with the best information, support, and resources for treatment. DSM™ and DSM-5™ are registered trademarks of the American Psychiatric Association. The American Psychiatric Association is not affiliated with nor endorses this course.

List the symptoms of major depressive disorder among older adults.

Identify the most effective types of clinical treatment currently available to older adults with a depressive disorder.

Recognize where to refer at-risk older adults for evaluation and treatment for a depressive disorder.

Instructor
Lisa Furst, LMSW

Staff Writer
Naju Madra, M.A.

2.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Expiration:

Discharge planning is not only important to ensure compliance with the CMS standards but also for reimbursement. This webinar will discuss what your hospital must do to be in compliance with the revised discharge planning standards. While every hospital that accepts Medicare and Medicaid must be in compliance with the CMS discharge planning guidelines, the standards must be followed for all patients and not just Medicare or Medicaid. It will also review the discharge planning worksheet which is a valuable tool to understand how to comply.  

Discuss the revised CMS discharge planning requirements that apply to all hospitals and critical access hospitals. 

Recall patients and physicians can request a discharge planning evaluation.

Discuss information about the hospitalization that must be provided to the physician or provider before the first post hospital visit.

Describe patient rights to get their medical records timely including a copy of their discharge plan.

Presenter
Sue Dill Calloway, RN, Esq., CPHRM, CCMSCP, CCMSP, AD, BA, BSN, MSN, JD

1.00

Launch Course

Origination: Reviewed: Expiration:

Listening skills are an often-undeveloped component of effective communication. Leaders and managers with strong listening skills build more productive and engaged teams and increase their own effectiveness. In this course, you will learn the consequences of not listening effectively and how adapting the techniques of active listening will benefit you. You will develop a greater understanding of why and how managers and leaders must listen actively, not passively, to build stronger teams and increase their impact. You will learn the importance of establishing common ground and practicing empathy as you apply the techniques for becoming a better listener.

Recognize that listening is a critical communication skill, and understand its value to your managerial and leadership effectiveness.

Discover the different listening styles that can either help or hinder your ability to lead and influence others.

Learn and apply best-practice techniques for improving your active listening skills.

Expert Reviewer
David A. Winter, MBA, SPHR, SHRM-SP

0.15

Launch Course

Origination: Reviewed: Expiration:

The goal of this course is to provide healthcare employees with knowledge of fall risks and universal and targeted preventive strategies.

Identify and differentiate intrinsic and extrinsic fall risks.

Describe the three steps in the fall prevention process.

Identify and differentiate universal and targeted fall prevention interventions.

Instructor
Rebecca Smallwood, MBA, RN

2.50

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course explains the eligibility, benefits, and administration of Medicaid and the Children’s Health Insurance Program (CHIP). Also discussed are the implications of the Affordable Care Act on Medicaid and CHIP.

Describe the eligibility, benefits, and administration of Medicaid.

Define the eligibility, benefits, and administration of the Children's Health Insurance Program (CHIP).

Summarize the implications of the Affordable Care Act on Medicaid and CHIP.

Instructor
Centers for Medicare and Medicaid Services National Training Program

0.75

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Critical situations in the emergency department (ED) often result in a rapid flow of information between providers and patients. In the midst of the volume and urgency of such exchanges, ED providers must be especially careful to safeguard patient information. This course covers the basics of the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2. As an overview of each law is discussed, you will learn about the specific information you can and cannot share, how to share it appropriately, and what the information you may not be able to access. Included are practical approaches for acquiring the information you need in a timely and efficient manner.

NOTE: The content in this course is based on information from HIPAA (US Department of Health and Human Services [USDHHS], 2014) and 42 CFR Part 2 (United States Government Publishing Office [USGPO], 2015). If you wish to view the law in its entirety, please see the References section at the end of the course. This course is intended for all emergency department personnel and providers. Please note that this course focuses on federal law. However, every state has its own privacy and confidentiality laws, and it is your responsibility to know your state's laws and regulations. Furthermore, this course is not intended as legal advice for any individual provider or situation. If you need more comprehensive information, please review the resources listed at the end of the course and consult with your organization's legal and compliance team.

Identify information sharing standards under HIPAA and 42 CFR Part 2.

Discuss the concept of consent and when you must obtain it to share or receive information.

Recognize the types of information that may not be available to you.

Disclose and acquire information while maintaining compliance.

Staff Writer
Justin Hess, MS

Instructor
Amanda Richards

0.25

Launch Course

Origination: Reviewed: Expiration:

Emotional intelligence (EQ) is your ability to understand, express, and manage your emotions as well as your level of insight into what the people around you are feeling. Being equipped with EQ can add to your quality of life and career success. In this course, you’ll learn about developing emotional awareness—the bedrock of emotional intelligence.

Define emotional intelligence.

Develop your EQ by becoming more aware of your emotions and those of others.

Instructor
Sheri L. Willis, M.A.

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

To be equipped for any type of emergency, your healthcare organization must include a plan for addressing a possible pandemic influenza event. In this course on the three stages of preparation, response, and recovery, you will learn about pandemic influenza, the basic elements of creating a plan to address it, and the steps needed to implement such a plan when responding to a pandemic.

Explain how pandemic influenza occurs.

Describe three essential elements of a pandemic influenza plan.

Explain how the elements of a pandemic influenza plan are implemented during the response phase.

Instructor
Elizabeth Kellerman, MSN, RN

0.50

Launch Course

Origination: Reviewed: Expiration:

Sexual harassment makes it hard for workers to feel comfortable and perform their jobs. It also creates problems for employers. This course discusses what sexual harassment is, how to recognize it in the workplace, how it affects individuals and organizations, and what actions to take in response to it. This information will help employees in any industry to be better equipped when dealing with sexual harassment.

Define sexual harassment.

Learn to recognize sexual harassment in the workplace.

Describe how sexual harassment affects individuals and organizations.

Take action in response to sexual harassment.

Instructor
Kelly J. Ace, Ph.D.

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Chest-tube placement and maintenance can be stressful not only for patients and their families, but also for the nursing staff. A thorough understanding of the principles surrounding chest-tube placement and maintenance—along with the risks, complications, and need for emotional support before, during, and after this procedure—allows the nurse to properly manage such patients, resulting in better patient outcomes and satisfaction. This course is intended to equip nurses to safely manage patients before, during, and after chest-tube placement and to properly operate—and troubleshoot—chest-tube drainage systems.

Describe thoracic anatomy and physiology relative to the use of chest tubes.

Identify pathological conditions requiring chest tube placement.

Identify the functions of single-chamber, two-chamber, and three-chamber chest drainage systems.

Discuss risk factors and potential complications before, during, and after chest tube placement.

Describe the proper techniques for chest tube management.

Instructor
Kristen Ponichtera BSN, RN, CFRN, CTRN, CCRN   
Rebecca Smallwood, MBA, RN

1.25

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Expiration:

All health centers funded by the Health Resources and Services Administration (HRSA) must have in place a system to improve patient care and outcomes, which is your center’s quality improvement (QI) program. While the primary benefit is improving patient care and outcomes, there are also financial benefits. The Department of Health and Human Services has allocated $36.3 million to fund centers that meet or exceed quality improvement measures. Although most health centers have established some QI functions, this course will enable you to take a comprehensive approach to implementing QI systems. You will learn about the essentials of QI infrastructure, systems, and programs, along with how to identify quality-related problems using proactive strategies, such as peer review and patient satisfaction surveys, as well as reactive strategies, such as patient complaint tracking systems. Also included is how to put the FOCUS-PDSA model into action.

Describe the elements of a successful quality improvement program.

Explain the 5 components of the quality improvement process.

Apply the Model for Improvement to put a quality improvement initiative into action.

Describe specific proactive and reactive quality improvement strategies for health centers.

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Nellie Galindo, MSW, MSPH

Instructor
Katy Kunst, MBA

1.00

Launch Course

Origination: Expiration:

This module provides healthcare professionals with information about evidence-based medical therapy, best practice recommendations for the treatment of heart failure, and the role of interprofessional collaboration. It will increase your knowledge about heart failure — how to both recognize and manage it.

Identify common diagnostic tests that are used in the diagnosis and treatment of heart failure.

Describe evidence-based therapies for heart failure.

Discuss strategies for patient self-management and transition of care.

Discuss how the interprofessional team can improve outcomes for patients with acute heart failure.

Instructor
Kristine Scordo, RN, MS, PhD Acute Care NP Cert: Cardiac Rehab

Staff Writer
Julie Stefanski, MEd, RDN, CSSD, LDN, CDCES, FAND

2.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Expiration:

This program will focus on OCR-enforced federal law that is in effect now for hospitals under Section 1557 of the Affordable Care Act for grievance procedures. Hospitals must have a grievance procedure and compliance coordinator to investigate any grievances alleging noncompliance with this law including discrimination. The program will also cross walk the CMS grievance interpretive guidelines with relevant standards of The Joint Commission and DNV Healthcare.  Staff should be educated on and follow the hospital’s grievance and complaint policy approved by the Board of Directors. This program will cover what is now required to be documented in the medical record. Although Critical Access Hospitals (CAH) have their own hospital Conditions of Participation, critical assess hospitals as part of a system should know the difference between the two sets of standards and may find this program of interest.

Discuss that any hospital that receives reimbursement for Medicare patients must follow the CMS Conditions of Participation on grievances (This is true whether the hospital is accredited by Joint Commission, HCFA, CIHQ, DNV Healthcare or not). 

Identify that the CMS regulations under grievances includes the requirement to have a grievance committee.

Discuss that the Joint Commission has complaint standards in the patient’s right (RI) chapter and DNV grievance standard in the patient rights chapter.

Recall that in most cases the patient must be provided with a written notice that includes steps taken to investigate the grievance, the results, and the date of completion.

Describe that the Office of Civil Rights requires hospitals to have a process to handle grievances related to discrimination under Section 1557.

Presenter
Sue Dill Calloway, RN, Esq., CPHRM, CCMSCP, CCMSP, AD, BA, BSN, MSN, JD

1.00

Launch Course

ANCC Accreditation

ANCC Accreditation

Origination: Reviewed: Expiration:

Communication is one of the most important elements of excellent care. This is especially true when decisions about medical treatments need to be made. Advance care planning is an ongoing process in which people explore and discuss their goals, values, and understanding of their health to guide future end-of-life treatment decisions. In this course, you will learn when and how to start conversations and how to use a framework called FIVE WISHES® that simplifies and personalizes the end-of-life conversation and helps to elicit valuable information for decision-making. The goal of this course is to provide healthcare staff with an overview of the benefits and components of effective advance care planning conversations.

 

Identify the importance and relevance of advance care planning in healthcare today.

Define the components of effective advance care planning that help increase the likelihood of wishes being honored.

Explain the Five Wishes framework for conversations.

Identify the necessary steps to properly document and update advance care plans.

Instructor
Kathleen Taylor

0.25

Launch Course

Origination: Reviewed: Expiration:

This course equips healthcare professionals with knowledge of the unique needs of patients at the end of life and the federal and accrediting agency requirements and issues surrounding organ donation. 

Describe attributes of a “good death.”

Describe and differentiate palliative care and hospice care services.

Discuss distressing symptoms patient often face at the end of life and interventions for preventing and relieving them.

Describe the organ donation process.

Describe federal requirements for notifying an organ procurement organization of potential organ donors.

Instructor
Rebecca Smallwood, MBA, RN

2.00

Launch Course

Non-accredited Education

Non-accredited Education

Origination: Reviewed: Expiration:

This course explains Medicare-Covered Preventive Services, and was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. It includes information on which preventive services are covered, who can receive them, when said services are covered, how much you pay, and where to get more information.

Learn which preventive services are covered.

Define who is eligible to receive them.

Describe when preventive services are covered.

Learn how much you pay.

Learn where to get more information.

Staff Writer
Adam Roesner, BSN

Expert Reviewer
Lisa Hohlbein, RN, CDP

0.50

Launch Course

Origination: Reviewed: Expiration:

While opportunities to share information online have increased, so has the challenge of keeping information private. Learn how to avoid social media’s privacy pitfalls so you won’t run the risk of committing Health Insurance Portability and Accountability Act (HIPAA) violations.

Explain how the use of protected health information in electronic communications or social media can lead to a HIPAA violation.

List three factors that make personal use of electronic communication and social media a high-risk area for HIPAA violations.

Identify three steps you can take to avoid HIPAA violations while using electronic communication or social media.

Identify whether there is or is not a HIPAA violation within presented scenarios.

Instructor
Linda Weaver, PhD, JD

1.25