Ready to Respond: Strengthening Team Safety and Violence Prevention in Healthcare

Webinar Description

Workplace violence is rising across every corner of healthcare, from solo practices and small clinics to large medical groups and hospital systems. No matter the size of the organization, creating a safer environment requires more than frontline skills. It calls for a coordinated, thoughtful approach that blends practical de-escalation techniques with strong policies, reliable reporting processes, and a culture that empowers every team member.

This webinar explores modern, evidence informed strategies to reduce workplace violence by integrating a system approached design, policy development, and practical de-escalation techniques. Participants will learn how to recognize early warning signs, apply structured communication tools, and contribute to a culture of safety that protects both staff and patients.

This session is ideal for clinicians, clinical leaders, and risk managers who want actionable insights to strengthen team readiness, improve reporting and response processes, and support the development of a comprehensive workplace violence prevention program.

Learning Objectives:

  • Recognize risk factors and learn practical de-escalation techniques
  • Explain the core elements of a Violence Prevention System

Broadcast date: May 19, 2026
Intended Audience(s): Risk Managers, Clinic Managers, Leadership

Speakers

Lauren Huxtable

Director, Behavioral Support Service
Seattle Children's Hospital

Lauren Huxtable is a behavioral health professional with more than 15 years of experience in inpatient and acute hospital settings. At Seattle Children’s Hospital, she helps lead organizational initiatives in workplace violence prevention and behavioral crisis response, including systemwide de-escalation training and safety strategy development. Her work integrates clinical expertise with operational leadership to strengthen staff readiness and promote a safe, consistent approach to behavioral health crises.

Anne Flitcroft, RN, BSN

SVP of Risk Management
Physicians Insurance

Anne Flitcroft has over 25 years of experience in healthcare, much of it in clinical risk management and patient safety. She is credited with developing several of the risk-evaluation and assessment tools available to PI Members to improve processes and implement best practices. Prior to joining PI, Anne worked as a registered nurse as well as Director of Risk Management, Privacy, and Compliance at an acute care hospital in Oregon.

ABOUT THE RISK FACTORS WEBINAR SERIES - The Risk Factors Webinar Series provides education, perspectives, and insights from seasoned professionals about the risks our Members face every day in the delivery of care. Our information-filled webinars are recorded so that they are always available to our Members as reference.

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