The Physicians Insurance Way
When a new report is made to us, seasoned claims staff will contact you to discuss the details of the medical treatment and next steps depending on the type of report. If the report requires no further action, we will maintain the report with no negative consequence to your claim record.
Litigation
If the report is a lawsuit or becomes a lawsuit, highly experienced medical negligence defense attorneys will be retained to represent you. In medical negligence cases, defense costs are outside of your policy limit.
- We vigorously defend non-meritorious claims, and we settle meritorious claims timely and fairly.
- We conduct a thorough investigation including consultant reviews of your care. The process and length of the investigation may vary from state-to-state.
- As a member, you are kept fully apprised of the investigation and when it is time to make a decision about how to resolve the claim, policyholders are always the decision makers whether to settle.
Member Support
Stress is an almost inevitable component of delivering care. Physician surveys indicate that stress manifests in ways that include, but are not limited to, fatigue, anxiety, and loss of sleep. Some also feel its effects on their income, productivity, and relationships with family and peers. Our experience, support, and defense strategies guide Members to resolution, while keeping them productive both professionally and personally. Each physician’s experience with an unexpected outcome or claim is unique, so our support is customized through the expert guidance of a dedicated Claims Consultant. This support often includes:
- Claims Support: Members experiencing an unexpected outcome or claim will have access, in anticipation of potential litigation, to professionals who specialize in coaching, counseling, and more.
- Peer Support: Our team of healthcare peers, who have been through litigation, are available for confidential discussions and to provide support for Members experiencing a claim. Read more >>
To take advantage of these support services, please contact your Claims Consultant for more information. All discussions of support are privileged communications and are confidential.
Claims & Policyholder Committee
The most serious cases are reviewed by our Claims & Policyholder Committee. This Committee consists of various specialists and industry leaders, which allows us to conduct a comprehensive review when evaluating such cases and their potential resolution.
The Physicians Insurance Way
When a new report is made to us, seasoned claims staff will contact you to discuss the details of the medical treatment and next steps depending on the type of report. If the report requires no further action, we will maintain the report with no negative consequence to your claim record.
Litigation
If the report is a lawsuit or becomes a lawsuit, highly experienced medical negligence defense attorneys will be retained to represent you. In medical negligence cases, defense costs are outside of your policy limit.
- We vigorously defend non-meritorious claims, and we settle meritorious claims timely and fairly.
- We conduct a thorough investigation including consultant reviews of your care. The process and length of the investigation may vary from state-to-state.
- As a member, you are kept fully apprised of the investigation and when it is time to make a decision about how to resolve the claim, policyholders are always the decision makers whether to settle.
Member Support
Stress is an almost inevitable component of delivering care. Physician surveys indicate that stress manifests in ways that include, but are not limited to, fatigue, anxiety, and loss of sleep. Some also feel its effects on their income, productivity, and relationships with family and peers. Our experience, support, and defense strategies guide Members to resolution, while keeping them productive both professionally and personally. Each physician’s experience with an unexpected outcome or claim is unique, so our support is customized through the expert guidance of a dedicated Claims Consultant. This support often includes:
- Claims Support: Members experiencing an unexpected outcome or claim will have access, in anticipation of potential litigation, to professionals who specialize in coaching, counseling, and more.
- Peer Support: Our team of healthcare peers, who have been through litigation, are available for confidential discussions and to provide support for Members experiencing a claim. Read more >>
To take advantage of these support services, please contact your Claims Consultant for more information. All discussions of support are privileged communications and are confidential.
Claims & Policyholder Committee
The most serious cases are reviewed by our Claims & Policyholder Committee. This Committee consists of various specialists and industry leaders, which allows us to conduct a comprehensive review when evaluating such cases and their potential resolution.
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Webinar Series: Trial Takeaways
The Physicians Insurance claims team has a deep understanding of local defense, plaintiff counsel, and judicial environments. This understanding, combined with our strong relationships and resources, has resulted in a 10-year average of over 96% defense verdicts in Members’ jury trials. One of our most recent cases was no exception.