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Title Details
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A Primer on Antiretroviral Drugs to Treat HIV

Launch Course

Duration: 1.00

Origination: February 2021 Reviewed: February 2021 Expiration: January 2024

Treatment for HIV/AIDS has significantly improved over the last few decades and has reduced morbidity and mortality rates in patients living with HIV/AIDS. The use of highly active antiretroviral therapy (ART) slows the progression of the disease by reducing the amount of HIV in the blood. Determining the most effective treatment regimen is a complex process and will require the use of several medications. The goal of this course is to provide pharmacists in acute care settings with an overview of HIV medication classes and factors influencing treatment decisions.

Discuss the different classes of antiretroviral drugs used for the treatment of HIV.

Explain the guidelines for initiation of antiretroviral therapy, its use in pre-exposure prophylaxis, and its implication for opportunistic infections.

Instructor
Robert Smith, PharmD

About Wound Care: Identification and Assessment

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: October 2012 Reviewed: January 2019 Expiration: October 2021

This course, intended for nurses who frequently encounter wounds while working with a geriatric population, covers the basics of wound assessment. Included: accurately performing wound assessments, standardizing the components of wound assessment, and facilitating wound healing.

Discuss how to differentiate between arterial, pressure, venous stasis, and neuropathic ulcers.

Discuss the two layers of the skin.

List three key functions of the skin.

Describe the difference between partial-thickness and full-thickness wounds.

Describe how to measure a wound, including length, width, and depth.

Define tunneling and undermining.

Identify four criteria to include in wound assessment.

Staff Writer

Karen C. Schnaufer, BSN, RN

Abuse and Neglect: What to Look For and How to Respond

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Origination: April 2003 Reviewed: June 2021 Expiration: June 2021

This course provides the most current and relevant information about the abuse of children, elders, and dependent adults, along with facts about intimate partner violence. This discussion, designed for all Human Service personnel in entry-level training or compliance reviews, includes how to recognize various signs of abuse and what your reporting responsibilities and procedures are. You will come away with the key competencies you need to assist victims of violence and help others to avoid victimization.

Detect risk factors of child abuse, elder abuse, dependent-adult abuse, and intimate partner violence.

Identify potential signs of physical, mental, and financial abuse.

Apply legally mandated guidelines for reporting abuse and intimate partner violence.

Recognize the prevalence of child abuse, elder abuse, dependent adult abuse, and intimate partner violence.

Staff Writer

Naju Madra, MA

Expert Reviewer

Bridgett Ross, Psy. D.

Abuse, Neglect, and Exploitation of Older Adults

Launch Course

ANCC Accreditation
Duration: 1.50

Origination: October 2019 Expiration: August 2022

As the number of older adults increases, especially those who are older and frailer, the incidence of elder abuse is expected to increase. Mistreatment of older adults often occurs in isolation and often remains undetected. The first step to addressing the problem is to heighten awareness of abuse of the old, in particular among those who serve them or have frequent contact with them. Throughout this course, you will learn about types of elder abuse, indicators, consequences, risk factors of abuse, and interventions. You will have the opportunity to test what you have learned in each section through brief quizzes. The course also offers typical elder abuse case scenarios drawn from actual case material from Adult Protective Services or other elder abuse program caseloads.

Describe the nature, scope, and severity of elder abuse.

Identify the types of abuse suffered by older adults.

Identify indicators of abuse for older adults.

Identify options for screening older adults for abuse.

Recall intervention options for victims and abusers.

Staff Writer
Kimberly Cobb, M.S.

Instructor
Monique Kahn, Psy.D.

Addressing Suicide in Adolescents and Transition Age Youth

Launch Course

ANCC Accreditation
Duration: 1.50
CME certified:

Origination: January 2021 Reviewed: March 2021 Expiration: November 2023

Rates of suicide among youth continue to increase, making it essential for behavioral health clinicians and other professionals working with adolescents and transition-age youth to understand the dynamics of suicide among young people. After providing a foundation on how widespread the problem is and the prevailing theories about the drivers of suicidal behaviors, this course will teach you about how to effectively screen potentially suicidal youth and ways you can intervene to lower their risk. The goal of this course is to provide alcohol and drug counseling, behavioral counseling, marriage and family therapy, nursing, psychology, and social work professionals in health and human services settings with skills for reducing suicide risk in adolescents and transition-age youth.

State 3 primary assessment strategies you can use to identify youth who are at risk for suicide.

Describe interventions that can effectively reduce the risk of suicide in adolescents and transition age youth.

Explain the primary drivers of suicide according to Joiner’s interpersonal theory and how they operate to increase risk.

Summarize the impact of risk and protective factors for adolescents and transition-age youth.

Instructor
Monique Kahn, Psy.D.

ADHD: Etiology, Diagnostics, and Treatments

Launch Course

AMA PRA Category 1 Credit™
Duration: 2.00
CME certified:

Origination: August 2004 Reviewed: August 2018 Expiration: June 2021

Attention-deficit/hyperactivity disorder (ADHD) is one of the most common neurodevelopmental disorders diagnosed in childhood, and its symptoms can continue through adolescence and adulthood. Since many children at times exhibit inattentiveness, hyperactivity, or impulsivity, it can be challenging to diagnose and treat individuals with ADHD. This course, appropriate for healthcare professionals with basic to intermediate levels of experience working with children, adolescents, and young adults in a variety of healthcare settings, will give you the tools you need to make an accurate diagnosis and choose the most effective treatment options. Included are the three different presentations of ADHD and key behaviors of each, specific diagnostic criteria, typical symptoms and how they manifest differently in individuals of different ages, possible causes of ADHD, and current treatment options for children, teenagers, and young adults.

Identify the current theories on the etiology of ADHD.

Discuss some of the conditions that may hinder accurate diagnosis of ADHD, as well as the other disorders that commonly co-occur with ADHD.

Explain the different treatment options for ADHD, including medications and therapeutic interventions.

Describe the symptoms of the three different presentations of ADHD and how they may manifest differently in children, teenagers, and young adults.

Instructor
Sarah Clavell Storer, Ph.D.

Staff Writer
Nellie Galindo, MSW, MSPH

Adult Obesity in the United States: A Growing Epidemic

Launch Course

Duration: 1.00

Origination: October 2019 Reviewed: April 2020 Expiration: August 2022

Obesity affects the entire scope of a person‘s life, including health, social relationships, self-image, and psychological well-being. Now recognizing obesity as a chronic disease that must be managed long term, the American Medical Association has added a new sub specialty to its continuum of care: the obesity medicine physician. As the number of obese people in our society rises, the health care industry must assimilate this aspect of their treatment and care into daily practice. This module discusses the epidemic that obesity has become, reviews current treatments and care plans, and includes the psychosocial impact that being obese has upon the individual and society.

Describe six major contributing factors for obesity in adults.

Discuss patient education on the benefits and adverse effects of three prescription medications for obesity.

Explain the differences between four surgical approaches to the management of obesity.

Instructor
Cathy S. Birn, MA, RN, CGRN, CNOR

Advance Care Planning: Program Implementation with Five Wishes®

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: April 2018 Reviewed: June 2021 Expiration: June 2021

This course will help you determine the steps you need to take to  implement an advance care planning program, and how resources from the Five Wishes program can help. You will learn how to build support, determine goals and measures, and identify processes  to ensure your program is making a difference for your recipients and your healthcare organization. This course will help you determine the steps you need to take to build and implement an effective advance care planning program, and how resources from the Five Wishes program can help. You will learn how to build support, determine goals and measures, and identify processes and standards to ensure your program is making a difference for your care recipients and your healthcare organization. This course is Part 3 of a 3-part series on advance care planning designed to build off one another. 

Describe the basic components of advance care planning and the benefits for care recipients and healthcare providers.

Define meaningful goals, measures, and processes for an advance care planning program.  

Assess education and training options for training clinicians to facilitate advance care planning conversations.

Identify standards of practice for an advance care planning program.

Discuss the importance of community engagement as part of an advance care planning program.

Instructor
Kathleen Taylor

Advance Directives

Launch Course

Duration: 0.50

Origination: June 2016 Expiration: March 2022

Advance directives are legal documents with instructions that apply if an adult is not able to make decisions about their own healthcare. They are meant to ensure that a person’s values related to dying, quality of life, and other relevant considerations are honored. It’s important for everyone to have a basic understanding of what advance directives are and when they are applied so personal wishes can be observed at the end of life.

Identify the most common types of advance directives and find out if a person has made them.

Explain how advance directives can improve quality of life even at the end of life.

Anticipate cultural and other issues that can impact end of life planning.

Instructor
Kelly J. Ace, Ph.D.

Advance Directives: Conversations Matter

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: May 2019 Reviewed: June 2020 Expiration: November 2022

Despite intensive efforts to motivate patients and families to formulate advance directives (ADs), most Americans do not have them and may face a life-threatening illness without a plan to guide their relatives and healthcare providers. Experts stress the need for major changes in the approach to promoting ADs, including a focus on ongoing dialogue between patients and healthcare providers. This course outlines what happens in the absence of an advance directive and identifies how to overcome barriers to implementation. As a clinician, you will learn new ways to involve patients in advance-care planning.

Identify barriers that patients, families and healthcare professionals face in implementing Advance Directives

Describe problems created by lack of an Advance Directive

Describe new ways that healthcare professionals can involve patients in advance care planning

Instructor
Maureen Habel, MA, RN  

Dawn Demangone-Yoon, MD   

Shawnna Cannaday, MSN, RN, AGACNP, FNP-BC   

Theresa Pluth Yeo, RN, PhD, MSN, MPH, CRNP 

Expert Reviewer
Laur Pole, RN, MSN    

Christopher Pile, MD

Advanced Quality Improvement for Leadership

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: April 2019 Expiration: February 2022

All health centers funded by the Health Resources and Services Administration (HRSA) must have in place a system to improve patient care and outcomes, which is your center’s quality improvement (QI) program. While the primary benefit is improving patient care and outcomes, there are also financial benefits. The Department of Health and Human Services has allocated $36.3 million to fund centers that meet or exceed quality improvement measures. Although most health centers have established some QI functions, this course will enable you to take a comprehensive approach to implementing QI systems. You will learn about the essentials of QI infrastructure, systems, and programs, along with how to identify quality-related problems using proactive strategies, such as peer review and patient satisfaction surveys, as well as reactive strategies, such as patient complaint tracking systems. Also included is how to put the FOCUS-PDSA model into action.

Describe the elements of a successful quality improvement program.

Explain the 5 components of the quality improvement process.

Apply the Model for Improvement to put a quality improvement initiative into action.

Describe specific proactive and reactive quality improvement strategies for health centers.

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Expert Reviewer
Nellie Galindo, MSW, MSPH

Instructor
Katy Kunst, MBA

Alcohol Pharmacotherapies and Medical Practice

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Origination: March 2019 Expiration: January 2022

The incorporation of screening for alcohol use disorders in a general medical setting can significantly increase the number of individuals with alcohol use disorders who are identified and treated. The U.S. Food and Drug Administration (FDA) has approved 4 medications to treat alcohol use disorder, making treatment in primary care and other general medical settings a viable alternative to specialty care. This course will give you valuable information about these medications as well as several medications used off-label, empowering those you serve and increasing the likelihood of their recovery.

Identify the benefits of treating alcohol use disorder in a medical setting.

Discuss the importance of screenings and brief interventions to treat individuals who have alcohol use disorder and identify common tools used for screenings.

Explain the steps involved in the treatment of alcohol use disorder.

Discuss the common medications used to treat alcohol use disorder.

Instructor
Dr. Alina Vrinceaunu-Hamm, MD


Staff Writer
Kimberly Cobb, M.S.

An Overview of Substance Use Disorders

Launch Course

Duration: 1.00

Origination: October 2020 Reviewed: November 2020 Expiration: September 2026

Substance use is a growing problem across populations. As a helping professional, you need a basic understanding of how substance use affects your clients. This information will help you to provide support and resources to help clients seek treatment and recovery. In this course, you will explore substance use disorders, how they develop, and their impact on individuals. The course also explains your role as a paraprofessional when working with individuals with substance use disorders. You will be provided an overview of evidence-based interventions and the types of substance use treatment programs available, when additional treatment may be necessary. Detailed examples will help you to apply this information in your own work. The goal of this course is to provide paraprofessionals and peer support specialists in health and human service settings with information on substance use disorders and evidence-based interventions.

Explain what a substance use disorder is, how it develops, and how it impacts individuals.

Identify strategies that paraprofessionals can use when working with individuals diagnosed with substance use disorders to encourage behavior change.

Describe the types of treatment that exist for people diagnosed with substance use disorders.

Instructor
Bryn Davis, M.Ed, LPC

Anesthesia in the Perioperative and Postoperative Settings

Launch Course

ANCC Accreditation
Duration: 2.00

Origination: March 2021 Expiration: February 2024

The perioperative nurse plays a primary role in the operative process. Knowledge of procedures, appropriate patient assessment, and care management guidelines will positively impact patient outcomes. Patients consider anesthesia to be a major risk of surgery and expect perioperative team members to be their advocates by caring for their pre-, intra-, and post-operative needs and providing safe and effective care. This course discusses anesthetics and adjuvant medications used in the clinical setting, anesthesia-related complications, and the nurse’s role in management of perioperative patients.

Identify the stages and types of anesthesia, and medications commonly used in the perioperative setting.

Recognize important assessment areas for the post-anesthesia patient.

Describe complications of anesthesia and their treatments.

Instructor
Nicole Strickland, BA, BSN, RN, CPAN

Antibiotic Stewardship

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: September 2017 Reviewed: June 2021 Expiration: June 2021

The rise of the serious problem of multidrug resistant organisms (MDROs) has been linked to the inappropriate prescribing and use of antibiotics. In response, antibiotic stewardship programs have been developed to guide best practice in treating this powerful group of medications resourcefully. The goal is for healthcare providers to steward antibiotics in such a way that these medications can continue to be used to fight infections. This course discusses the Core Elements of Antibiotic Stewardship developed by the Centers for Disease Control and Prevention (CDC) and how you can apply components of the program to your nursing practice.

Name three benefits of antibiotic stewardship.

State the difference between broad and narrow spectrum antibiotics.

Describe the elements of an antibiotic stewardship program.

Recognize different team members' roles in antibiotic stewardship.

Instructor

Elizabeth Kellerman, MSN, RN

 

Approaches to Community-Based Suicide Prevention

Launch Course

AMA PRA Category 1 Credit™
Duration: 2.00
CME certified:

Origination: August 2020 Expiration: June 2023

This course focuses specifically on early interventions that are designed to reduce suicide risk. You will learn how these early interventions impact suicide risk. You will also learn of examples and the role that programs highlighting connectedness, life skills, and resilience play in preventing suicide. The goal of this course is to provide social work, psychology, nursing, alcohol and drug counseling, marriage and family therapy, and counseling professionals in health and human services with information about community-based, upstream suicide prevention approaches. 

Explain what upstream suicide prevention means and why it is important.

Summarize the impact of connectedness as an upstream suicide prevention approach.

Describe how fostering life skills and resilience can help to prevent suicide.

Instructor
Monique Kahn, Psy.D.

Expert Reviewer
Kathryn Falbo-Woodson, MSW, LCSWA

Assessment and Treatment of Anxiety in Children and Adolescents

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Origination: June 2018 Reviewed: June 2021 Expiration: June 2021

This course provides an overview of how anxiety impacts children and adolescents. You will learn about the specific types of anxiety disorders and the multiple pathways by which anxiety can develop. As you progress through this course, you will learn assessment strategies and evidence-based interventions that you can implement to identify and treat these disorders in children and adolescents.

State the common symptoms of anxiety disorders in children and adolescents.

Describe evidence-based interventions for treating problematic anxiety in children and adolescents.

Explain three of the possible origins of anxiety based on the research accumulated to date.

List assessment tools and practices to use when evaluating anxiety symptoms in children and adolescents. 

Instructor
Monique Kahn, Psy.D.

Expert Reviewer
Bridgett Ross, PsyD

Assessment and Treatment of Opioid Use Disorder

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: January 2021 Expiration: November 2023

Opioids are used to treat severe pain but also include serious risks if the medication is misused. The misuse of prescribed and illicit opioids contributes to rising numbers of opioid overdose deaths. This course will provide you with an overview of opioid use disorder, detailed information to gather during a comprehensive assessment, and treatment options to implement with clients diagnosed with opioid use disorder. 

List the primary symptoms of opioid use disorder and how they impact domains of functioning.

Summarize the primary biological and psychosocial factors involved in the etiology of opioid use disorder.

Identify information to include in an assessment for opioid use disorder.

Explain treatment options for opioid use disorder.

Instructor
Delia L. Lofton, MS, RT-R, CNMT

Atrial Rhythms

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: July 2018 Reviewed: June 2021 Expiration: June 2021

The ECG, an easily mastered tool of remarkable clinical power, can provide helpful and even vital information in a wide range of situations. One glance at an ECG can diagnose an evolving myocardial infarction, identify a potentially life-threatening arrhythmia, pinpoint the chronic effects of sustained hypertension or the acute effects of a massive pulmonary embolus, or determine the likelihood of underlying coronary artery disease in a patient with chest pain. Since the ECG is only as capable as its user, this course will help you to understand the characteristics of atrial arrhythmias and ectopics, as well as their associated clinical implications.

Identify the characteristics of atrial rhythms.

Distinguish the identifying features of atrial arrhythmias.

Staff Writer
Kristen Ponichtera BSN, RN, CFRN, CTRN, CCRN

Expert Reviewer
David Hoeft, MD

Atypical Presentation of Preeclampsia

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: April 2019 Expiration: November 2022

This course, for nurses and physicians in acute care facilities, presents three cases of atypical presentations for preeclampsia in pregnancy. These cases illustrate the pattern of renal involvement in preeclampsia, pre-viable and postpartum preeclampsia, and diagnostic significance. This review will assist you in keeping your skills sharp and your patients safe.

Review BP assessment during pregnancy.

Review diagnostic significance, pattern of renal involvement in preeclampsia, pre-viable preeclampsia, and postpartum preeclampsia.

Instructor
William Cusick, MD  

Expert Reviewer
Ronald Iverson, MD, MPH 

Nancy Irland, DNP, RN, CNM   

Sandhya Gardner, MD, FACOG

Basic Supervisory Skills

Launch Course

Duration: 1.00

Origination: June 2016 Expiration: April 2022

The role of supervisor includes being a leader, a motivator, and a coach when guiding and directing others toward common goals. A supervisor’s success is enhanced with a proven set of characteristics, skills, and experiences that can help you effectively lead your organization, whether you are new to the role or have had some supervisory experience in the past. This course discusses specific skills, the qualities of good leadership, and approaches to enhance communication and time-management strategies to maximize your effectiveness as supervisor.

Describe approaches to enhance communication 

Integrate strategies to improve time management 

Identify qualities or good leaders, motivators, and coaches

Instructor
Debi Damas, RN
David Morstad, M.Ed.

Behavioral Health Screening Tools

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: July 2018 Reviewed: June 2021 Expiration: June 2021

The connection between physical and behavioral health includes the impact that behavioral health disorders have on chronic health conditions. Behavioral health screening has been shown to improve the identification of disorders, facilitate referrals to needed services, and reduce adverse outcomes by helping avoid complications, achieve treatment goals more rapidly, and reduce the overall cost of care. This screening can be implemented fairly quickly in a variety of health-care settings, requiring minimal time and effort on the provider’s part. This module reviews some of the most widely used behavioral health screening tools and explores important factors for consideration when implementing them in your practice.

Identify two examples that demonstrate the impact behavioral health disorders have on chronic health conditions.

Describe three factors that are important to consider when incorporating behavioral health screening tools into integrated healthcare settings.

Identify at least three behavioral health screening tools that can be used to identify behavioral health disorders that may impact a person’s overall wellness or chronic health condition.

Instructor
Cheryl Holt, MA

Staff Writer
Monique Kahn, Psy.D.

Expert Reviewer
Angela Giles, DBH, LCSW

 

Best Practices for Delivering Telehealth

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: April 2018 Reviewed: June 2021 Expiration: June 2021

Telehealth, which uses information technology to facilitate healthcare between two or more people separated by distance, is designed to enable everyone to have access to healthcare. This course aims to teach you about different modalities of treatment using telehealth in the behavioral health sciences, including a description of the most effective approaches.

You will gain knowledge about building and maintaining rapport with clients remotely via telehealth. You also will learn about the strengths and weaknesses of telehealth practice, including ways to address those weaknesses. Information and vignettes will be blended to offer practical strategies that you can apply in your own setting to use telehealth for adults with behavioral health issues.

Select and apply the most appropriate treatment modalities for telehealth when working with individuals across behavioral health settings.

Describe considerations when building rapport and engaging clients remotely via telehealth.

Summarize specific research describing the strengths and weaknesses of telehealth practice, including the standardized use of electronic assessments.

Instructor

Steven R. Thorp, Ph.D., ABPP 

Staff Writer

Naju Madra, M.A.

Best Practices for Interviewing the Patient

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: November 2019 Expiration: September 2022

The patient interview is the most important part of your exam. Gaining the patient’s perspective and learning more about issues important to them can guide you in developing patient-specific care plans. This course will discuss how to conduct patient-centered interviews. You will learn interviewing methods to effectively elicit the important details about a patient's reason for presenting to the clinic. Information will also be presented on how to approach a challenging patient and how to adapt for several specific patient types.

Recall four approaches to use to prepare for and begin an interview with a patient.

Explain four strategies for using patient-centered interviewing techniques.

Discuss eight important facets of a patient interview.

Recognize four types of challenging patients and techniques to use when interviewing each type.

Instructor
Lisa Hohlbein, RN, CDP

Staff Writer
Kimberly Cobb, M.S.

Best Practices in Suicide Screening and Assessment

Launch Course

AMA PRA Category 1 Credit™
Duration: 2.00
CME certified:

Origination: August 2020 Expiration: June 2023

This course will provide you with information about the numerous risk and protective factors of suicide. You will learn effective screening approaches you can use to identify elevated risk. You will also learn how to follow a positive screening with an in-depth clinical assessment, including several different models you can use to guide your assessment. The goal of this course is to provide alcohol and drug counseling, marriage and family therapy, counseling, psychology, and social work professionals in health and human services with skills to identify individuals at increased risk of suicide.

Recognize risk and protective factors for suicide.

Explain how to effectively screen to identify individuals at risk of suicide.

Summarize the major components of a comprehensive suicide assessment.

Instructor
Monique Kahn, Psy.D.

Biopsychosocial Model of Substance-Related and Addictive Disorders

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: April 2021 Expiration: February 2024

The biopsychosocial model takes a more holistic perspective, emphasizing biological, sociocultural, and psychological factors that relate to the risk of these disorders. This course will present an overview of this model’s primary assumptions, how it differs from other perspectives on substance-related and addictive behaviors, and how it can inform your approach to treatment. The goal of this course is to provide social workers, psychologists, alcohol and drug counselors, marriage and family therapists, professional counselors, and nurses in health and human services with information on how the biopsychosocial model is used in treatment for substance-related and addictive disorders.

Explain how substance-related and addictive disorders develop according to the primary assumptions of the biopsychosocial model.

State how the biopsychosocial model differs from other perspectives on substance-related and addictive disorders, such as the biomedical/ disease model.

Describe how the biopsychosocial model impacts treatment approaches for substance-related and addictive disorders.

Instructor
Bryn Davis, LPC, MAC

Boundaries

Launch Course

Duration: 0.50

Origination: September 2015 Expiration: August 2021

As a working professional, you may find yourself in situations where boundaries are blurred between staff and persons who receive services from the organization. Some boundary violations can be dangerous for you and the people you work with. This course explores best practices for maintaining professional boundaries, the difference between areas that are flexible and open to good judgment versus unprofessional and unhealthy situations, and what actions should take place when you recognize that a boundary has been crossed. You will come away knowing how to make sure your working relationships remain professional.

Describe the best practices for maintaining professional boundaries.

Identify the difference between areas that are flexible and open to good judgment versus situations that are considered unprofessional and unhealthy.

Describe what actions should take place when you recognize that a boundary has been crossed.

Expert Reviewer
Kevin Fawcett, Ph.D.

Building a Multicultural Care Environment

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.75
CME certified:

Origination: December 2019 Expiration: October 2022

This course examines the factors that may contribute to the underutilization of healthcare services, as well as ways to improve cultural understanding and competency in healthcare treatment. More specifically, this course covers the significance of cultural diversity, demographics, as well as individual and cultural diversity factors. The information in this training proposes some helpful conceptual frameworks for embracing cultural considerations in healthcare.

Explain how cultural differences can contribute to healthcare disparities.

Describe identities, affiliations, beliefs, and aspects of individual or group diversity that may contribute to the cultural identity of the person served.

Explain how cultural humility and improved cultural competency can positively affect healthcare services.

Instructor
Stephanie Furness, MSW, LCSW

Staff Writer
Katy Kunst, MBA, QIDP

Building Care Teams and Establishing Checkpoints: Asthma and COPD

Launch Course

Non-accredited Education
Duration: 0.75

Origination: June 2017 Reviewed: June 2017 Expiration: May 2023

You can better assist your patients who have asthma and chronic obstructive pulmonary disease (COPD) by building care teams in primary care. Learn how to assemble these teams and utilize certain disease-specific checkpoints for improved patient outcomes and health management.

Identify best practices for building care teams for patients with asthma and/or COPD.

Define key checkpoints and follow-ups with patients.

Cite different ways to evaluate the care provided by the team.

Instructor

Alisa Brewer, BSN, RN

Building Care Teams and Establishing Checkpoints: Depression/Anxiety

Launch Course

Non-accredited Education
Duration: 0.75

Origination: June 2017 Reviewed: June 2017 Expiration: May 2023

Learn how to identify best practices for building care teams for patients with depression and anxiety, define key checkpoints and patient follow-ups, identify strategies for coordinating care with other providers, and evaluate the care provided by the team.

Identify best practices for building care teams for patients with depression and anxiety.

Define key checkpoints and follow-ups with patients.

Identify strategies for coordinating care with other providers.

Cite different ways to evaluate the care provided by the team.

Instructor

Adam Roesner, BSN

Building Care Teams and Establishing Checkpoints: Diabetes

Launch Course

Non-accredited Education
Duration: 0.75

Origination: June 2017 Reviewed: June 2017 Expiration: April 2023

Diabetes, a very common chronic condition, can be managed by prescribing proper diet, exercise, and pharmaceutical treatments. This course discusses building care teams for these patients, teaching team members key milestones and checkpoints, ensuring medication adherence, and coordinating care with other providers as it relates to diabetes.

Implement best practices for building a care team of providers for patients with diabetes.

Teach all members of the care team the key milestones and necessary care checkpoints for patients with diabetes.

Coordinate care with other condition-relevant providers, and ensure medication adherence.

List evaluation strategies for care teams that manage diabetes.

Staff Writer
Adam Roesner, BSN

Building Care Teams and Establishing Checkpoints: Hypertension, Congestive Heart Failure, Coronary Artery Disease

Launch Course

Non-accredited Education
Duration: 0.50

Origination: June 2017 Reviewed: June 2017 Expiration: April 2023

Identify checkpoints for managing and preventing the hospitalization of patients with hypertension (HTN), congestive heart failure (CHF), and coronary artery disease (CAD).

Identify best practices for building a care team of healthcare providers for patients with HTN, CHR, and CAD.

Define key check points and follow-up with patients.

Identify strategies for coordinating care with other providers.

Recognize different ways to evaluate the care provided by the care team.

Instructor
Alisa Brewer, BSN, RN

Bulimia Nervosa: Management of a Serious Eating Disorder

Launch Course

Duration: 1.00
CME certified:

Origination: December 2020 Reviewed: January 2021 Expiration: November 2023

 The goal of this course is to provide knowledge about the clinical aspects of managing patients with BN.

Identify physical and emotional signs and symptoms of eating disorders, specifically bulimia nervosa.

Discuss the complications of bulimia nervosa.

Describe pharmacologic and non-pharmacologic management strategies for patients with bulimia nervosa.

Instructor
Shana Jiang, PharmD, BCPS

Laura Bell, BSN, RN, CCRN

Buprenorphine

Launch Course

Duration: 0.50

Origination: February 2021 Reviewed: March 2021 Expiration: January 2024

Opioid dependence can be caused by the use of prescription opioids (obtained legally or illegally) or the use of illicit opioids (e.g., heroin). It continues to be a growing problem in the United States with opioid-related deaths occurring daily. Often, patients who discontinue opioid use require treatment to prevent relapse or the extreme effects of withdrawal. Buprenorphine is a partial mu-opioid agonist used for the treatment of patients with opioid dependence. It is available as a sublingual tablet, sublingual or buccal soluble film strip, and injection and is used in formulations with or without naloxone. The goal of this course is to educate nurses, pharmacists, and pharmacy technicians in acute care settings about opioid dependence and the therapeutic use of buprenorphine to treat the condition.

Describe the key differences among the three drugs approved for the treatment of opioid dependence.

Summarize the pharmacology, dosing, formulations, adverse effects, and interactions of buprenorphine.

Explain the regulations that govern the prescribing and dispensing of buprenorphine for the treatment of opioid dependence.

Instructor
Robert Smith, PharmD

C. Difficile Threatens Hospitalized Patients

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: May 2019 Expiration: November 2021

The number of cases of nosocomial C. difficile and the proportion of cases with severe and fatal complications have been increasing in hospitals. The Centers for Disease Control and Prevention reports 250,000 infections requiring hospitalization per year with 14,000 deaths. Healthcare professionals play a vital role in preventing transmission of this pathogen to patients when they pay careful attention to infection-control measures and ensure that everyone in contact with infected patients follows contact (barrier) precautions. 

Explain three reasons why it is difficult to control transmission of C. difficile in hospitals and long-term care facilities.

Explain at least four ways the patient-to-patient spread of C. difficile can be prevented.

Discuss the two major risk factors for infections with C. difficile.

Instructor
Barbara Barzoloski-O'Connor, MSN, RN, CIC, NHDP - BC

Cardiac Catheterization: Complications and Common Mistakes

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: December 2021

This final presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify common complications that occur during a cardiac catheterization or a coronary intervention.

Delineate left heart catheterization waveforms.

Identify valvular disorders based on cardiac waveforms.

Describe how disease processes affect cardiac pressures.

Identify the need for emergency equipment readily available.

Verbalize the rationale for the use of radial versus femoral cardiac catheterizations.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

Cardiac Catheterization: Equipment for Diagnostic Cardiac Catheterization

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: December 2019

This fourth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used catheters in the cannulation of the left and right coronary arteries.

Identify coronary catheters utilized to cannulate coronary arteries by pass grafts.

Verbalize the diagnostic wires and ancillary equipment commonly utilized in a standard heart catheterization.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

Cardiac Catheterization: Equipment for Interventional Catheterization

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: December 2019

This fifth presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify commonly used guiding catheters in the cannulation of the left and right coronary arteries for the purpose of providing TIMI flow.

Identify ancillary coronary treatment options such as atherectomy, left ventricular support devices, intra-aortic balloon pumps, and pacemakers.

Verbalize the interventional wires and coronary balloons commonly used for support and trackability.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN

Cardiac Catheterization: Information to Function Effectively and Efficiently in the Cath Lab

Launch Course

Duration: 1.50

Origination: July 2018 Reviewed: July 2018 Expiration: June 2021

This first presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Identify the advent of cardiac catheterization.

Describe the blood circulation of the heart.

Describe the anatomy and physiology of heart structures.

Define the coronary circulation.

Describe the electrical system of the heart.

Identify the clotting cascade mechanism.

Relias Learning

Cardiac Catheterization: Pressures and Waveforms

Launch Course

Duration: 1.50

Origination: May 2015 Reviewed: January 2019 Expiration: September 2021

This second presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Delineate right heart catheterization waveforms.

Identify normal and abnormal right heart pressure values.

Identify disease processes that affect cardiac pressure values.

Cardiac Catheterization: Radiation Exposure and Contrast Induced Nephropathy

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: May 2015 Reviewed: December 2018 Expiration: November 2021

This third presentation in a six-part webinar series is intended to help both new and experienced staff in the cardiac catheterization lab to prepare for the Registered Cardiovascular Invasive Specialist (RCIS) examination. This comprehensive program includes a review of anatomy and physiology, advanced waveform analysis, shunts and treatment modality, right- and left-heart catheterization, interventional equipment, and commonly used cardiac medications.

Delineate how radiation waves produce x-ray images.

Identify radiation safety principles for the patient and worker.

Describe how disease processes affect the risk of radiation toxicity.

Describe the different types of contrast.

Instructor
Bernadette Speiser, MSN , CCRN , RCIS

Staff Writer
Elizabeth Kellerman, MSN, RN
 

Cardiac Pharmacology

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.00
CME certified:

Origination: July 2018 Reviewed: June 2021 Expiration: June 2021

Pharmacological management is both an art and a science. This course discusses the basic mechanisms of action found in commonly used classes of cardiac agents. As you learn the relevant clinical implications of select cardiac medications, you will be better equipped to properly manage various cardiac conditions.

Review physiological concepts associated with cardiovascular pharmacological agents.

Outline the pharmacokinetic and pharmacodynamic principles seen in various classes.

Discuss the relevant clinical implications of select cardiac medications.

Staff Writer
Kristen Ponichtera, BSN, RN, CFRN, CTRN, CCRN

Expert Reviewer
David Hoeft, MD

Care Coordination in Healthcare: Principles and Best Practices

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: December 2019 Expiration: October 2022

As they age, many patients find themselves developing one or more chronic diseases, but they don’t know how to navigate this country’s fragmented and exorbitantly expensive healthcare system in order to receive appropriate care. Care coordination by the medical team—providing additional services such as education and close monitoring of the disease process—has been shown to decrease healthcare costs while improving patients’ health. Unfortunately, standardized techniques or processes for care coordination are not in place. This course for nurses discusses care coordination’s process, its various components, current efforts, ideas for improvement, and a review of practical applications for your nursing practice.

Describe care coordination and reasons why it is important for patients and providers.

Recall three strategies for care coordination.

Explain the six components of care coordination.

Discuss six steps for initiating a coordinated care effort.

Staff Writer
Kimberly Cobb, M.S.

Instructor
Jennifer W. Burks, R.N., M.S.N.

Expert Reviewer
Stephanie Furness, MSW, LCSW

Care for Individuals with End-Stage Neurological Diseases

Launch Course

ANCC Accreditation
Duration: 1.50

Origination: January 2021 Reviewed: February 2021 Expiration: November 2023

This course provides detailed information about the pathophysiology, disease trajectory, and unique symptoms experienced by patients with advanced neurological diseases. Learners will identify the clinical features of advanced Parkinson's disease, amyotrophic lateral sclerosis, and Huntington’s disease as well as best practices for symptom management. In addition, the key clinical indicators and symptoms that should serve as triggers to optimally transition a patient with advanced neurological diseases to palliative and hospice care are presented. The unique disease-related stressors for family caregivers are discussed. The goal of this course is to provide nurses in hospice with knowledge of caring for people with end-stage neurological diseases.

Identify specific patterns of progression for three neurological disorders.

Identify five complications related to neurological disorders, including disease-related stressors for family caregivers.

Describe interventions related to end-stage neurological diseases.

Identify triggers to optimally transition a patient with advanced neurological disease to palliative care and hospice.

Instructor
Susan Heinzerling, BSN, RN, CHPN

Care Management to Increase Access and Decrease Readmissions

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: July 2017 Reviewed: July 2017 Expiration: March 2022

The Centers for Disease Control estimates that about 50 percent of American adults have at least one chronic condition. Today's primary care providers have the ability to better manage this population by utilizing care management. This course discusses use of the care management model in the ambulatory care setting to increase patients' access to providers and decrease hospital visits, including readmission. It also addresses the issue of some payment systems not allowing providers to profit from managing chronic conditions.

Define care management and how it relates to ambulatory care.

State ways that care management increases access to healthcare providers.

Discuss how care management decreases hospital readmissions.

Identify strategies for creating a successful care management program.

Instructor
Elizabeth Kellerman, MSN, RN

Care Plans and RAI Framework

Launch Course

ANCC Accreditation
Duration: 1.50

Origination: August 2020 Expiration: June 2023

Care plans are developed to help residents attain and maintain physical, mental and psychosocial well-being while in your care. The purpose of this course is to provide information on the care plan framework so that you can work together as a team to develop comprehensive care plans that maximize the well-being of each resident. The module covers the use of care area triggers, resources and CAA summary so that decision making can be supported and documented in the care of the resident.

Explain the Care Area Assessment process Describe Care Area Triggers and their role in the RAI process.

Identify the 20 care areas in the CAA framework Identify timelines for care plan completion and updating.

Instructor
Kim Matthews, RN

Caring for Women Experiencing Hysterectomy

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: May 2019 Reviewed: February 2021 Expiration: February 2024

This course explains the indications for hysterectomy, a commonly performed surgical procedure. You will learn the different approaches and the areas of special learning needs for women experiencing this procedure. Also covered is post-operative nursing care for women who undergo a hysterectomy, whether that care takes place in a surgery center, a hospital, or at home.

List three indications for a hysterectomy

Identify three areas of special learning needs for women experiencing a hysterectomy

Outline the nursing care in the surgery center or hospital and at home for women who undergo a hysterectomy

Instructor
Kathleen Cross, MSN, RNC-OB, LCCE

Category III Fetal Heart Rate Tracings

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: April 2019 Expiration: June 2022

In order to reduce variability in the interpretation of fetal heart rate (FHR) tracings, the National Institute of Child Health and Human Development (NICHD) proposed FHR monitoring assessment and categorization standards (1997, revised 2008). As a result, a three-tiered categorization pattern, based on visual assessment of the fetal heart rate pattern, was adopted. In this supplemental, case-based module, you are placed in medical scenarios where you will make decisions about the appropriate handling of a patient situation, enabling you to review and reinforce your training to keep your skills sharp and your patients safe.

Consistently apply 1997 and 2008 NICHD definitions when describing intrapartum fetal heart rate patterns.

Classify intrapartum fetal heart rate tracings using the 2008 NICHD 3-tiered system.

Review the FHR characteristics that define a Category III pattern.

Review the diagnostic imprecision, clinical significance of minimal FHR variability.

Instructor
William Cusick, MD 

Expert Reviewer
Ronald Iverson, MD, MPH 
Martin November, MD, MBA, FACOG

Challenging Behaviors of Older Adults with Dementia

Launch Course

ANCC Accreditation
Duration: 2.00

Origination: March 2018 Reviewed: June 2021 Expiration: June 2021

Caregivers who work with older adults with dementia often report that the biggest obstacles they face are related to managing challenging behaviors. This course offers a clinically based overview of such behaviors, along with the most common effects of the pharmacological agents used to treat these behaviors. You will learn practical techniques to use in your own setting to help you determine the most effective strategies for managing the people you serve.

Identify at least three challenging behaviors that commonly occur among individuals with dementia.

Describe the most common effects of pharmacological agents used to treat these challenging behaviors.

Explain at least three practical strategies that you can use to manage challenging behaviors among people served.

Instructor
Lisa Furst, LMSW

Chronic Hypertension with Superimposed Preeclampsia

Launch Course

AMA PRA Category 1 Credit™
Duration: 0.50
CME certified:

Origination: April 2019 Expiration: February 2022

This case-based module places you into medical scenarios in which you will make decisions about the appropriate handling of a patient situation. The purpose of this module is to review and reinforce training, keeping your skills sharp and patients safe. Throughout each scenario you will be asked questions about your decisions, but your answer choices will not be scored and you will not receive a report. You can move freely throughout the module and visit earlier sections without losing progress on previously answered questions. You can revisit this module in the future as many times as you would like.

Hypertensive diseases complicate 5%–8% of pregnancies, and are estimated to account for over 75,000 maternal and 500,000 infant deaths worldwide. Delays in seeking medical care, establishing the diagnosis, and providing treatment have been associated with an increased risk for adverse perinatal outcomes.

Review indication for medical treatment of hypertension in pregnancy.

Review management of the patient with chronic hypertension in pregnancy.

Review diagnostic criterion for preeclampsia, severe features of preeclampsia.

Review management of severe preeclampsia prior to 34 weeks.

Instructor
William Cusick, MD 

Expert Reviewers
Ronald Iverson, MD, MPH  
Nancy Irland, DNP, RN, CNM   
Martin November, MD, MBA, FACOG

Chronic Medical Conditions and Pregnancy

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.25
CME certified:

Origination: April 2020 Expiration: February 2023

The U.S. is one of just eight countries to see a rise in maternal mortality during the past decade, with a ranking of 60 out of 180 countries for maternal deaths. High-risk pregnancies with mothers who are surviving childhood conditions into adulthood are among the reasons for the high rate; however, a large proportion of maternal deaths are still considered preventable, indicating that further improvement is possible. This course provides comprehensive knowledge about medical conditions the pregnant woman might face and how access to other disciplines such as cardiology, dermatology and rheumatology may improve the health and outcomes for the mother and fetus.

Discuss current medical management and nursing implications of heart disease in pregnancy

Explain the criteria for using insulin to manage diabetes during pregnancy

Describe two potential complications that may occur in a pregnant woman with congenital heart disease

Compare the effects of pregnancy-induced hypertension and diabetic nephropathy on the management of pregnancy, labor and delivery

Recognize the assessment findings in a patient with sickle-cell disease complicating pregnancy

Describe at least one way in which thyroid disease complicates pregnancy

Explain how autoimmune disorders complicate pregnancy

Identify three goals of the antepartum management of clients with chronic medical conditions

Instructor
Monique Kahn, Psy.D.

Expert Reviewer
Steve Jenkins, PhD
David Patzer, MD
 

Client/Patient Rights

Launch Course

Duration: 2.00

Origination: April 2003 Reviewed: April 2021 Expiration: June 2021

The more familiar you are with the essentials of ethical care, informed consent, and advance directives, the better equipped you will be to provide higher quality patient care in medical and behavioral healthcare settings. This course covers the fundamentals of the Client Bill of Rights, the six principles of ethical care, the process for obtaining informed consent, and how to interpret behavioral health advance directives. Through interactive exercises and vignettes, you will have the opportunity to apply these concepts so you can provide your clients with a higher standard of care.

Summarize the Client Bill of Rights and the six principles of ethical care.

Recount the process of obtaining informed consent.

Interpret behavioral health advance directives.

Expert Reviewer
Jonathan Bennett

Clinical Assessment Via Telehealth Applications

Launch Course

AMA PRA Category 1 Credit™
Duration: 1.50
CME certified:

Reviewed: June 2021 Expiration: June 2021

Due to increasing demands on healthcare providers—along with dwindling resources with which to provide care—telehealth services (enhancing healthcare through the use of telecommunications technologies) offer immense value to your organization and the people you serve. This course for licensed providers in behavioral health settings focuses on delivery systems and specific remote clinical services that begin with remote intake and referral processes. You will learn helpful approaches for establishing rapport during the comprehensive intake process, and gain information about screening assessments, interventions, and treatment referrals. Interactive exercises and practical examples will help you to incorporate these assessment strategies in your own setting.

Describe the essential components of the intake process when providing treatment services via telehealth.

Summarize the best practices, methodology, and frequency of completing risk assessments via telehealth.

Compare and contrast clinical assessment tools for telehealth services.

Apply knowledge of the existing software and hardware applications available for assessing clients remotely.

Staff Writer
Naju Madra, M.A.

Instructor
Steven R. Thorp, Ph.D., ABPP

Clinical Express: Catheter-Associated Urinary Tract Infection (CAUTI) Prevention

Launch Course

Duration: 0.15

Origination: September 2020 Reviewed: January 2021 Expiration: June 2026

The goal of this course is to provide clinicians with knowledge of established, evidence-based practices for the prevention of catheter-associated urinary tract infections (CAUTI).

Describe the importance of preventing CAUTI.

Identify evidence-based indications and recommendations for indwelling urinary catheter use.

Identify evidence-based recommendations for indwelling urinary catheter insertion.

Identify evidence-based recommendations for indwelling urinary catheter maintenance.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Central Line-Associated Bloodsteam Infections (CLABSI): Risks and Implications

Launch Course

Duration: 0.10

Origination: September 2020 Reviewed: January 2021 Expiration: June 2026

The goal of this course is to provide clinicians with knowledge of risk factors and implications of central line-associated bloodstream infections.

Describe the four types of central venous catheters and their risks associated with central line-associated bloodstream infections.

Define central line-associated bloodstream infection.

Describe implications of central line-associated bloodstream infections.

List at least five risk factors for central line-associated bloodstream infections.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Cultural and Age-Specific Competencies

Launch Course

Duration: 0.25

Origination: September 2020 Reviewed: January 2021 Expiration: July 2026

The goal of this course is to equip learners with knowledge of the perspectives and skills needed for providing age-specific and culturally competent care.  

Define terminology associated with culture and cultural competency.

Describe the role of self-awareness in providing culturally competent care.

Describe the knowledge, skills, and perspectives necessary for cross-cultural communication.

Identify unique characteristics and care considerations for patients of various stages of age and development.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: End-of-Life Care and Organ Donation

Launch Course

Duration: 0.25

Origination: September 2020 Reviewed: January 2021 Expiration: May 2026

This course equips healthcare professionals with knowledge of the unique needs of patients at the end of life and the federal and accrediting agency requirements and issues surrounding organ donation. 

Describe attributes of a “good death.”

Describe and differentiate palliative care and hospice care services.

Discuss distressing symptoms patient often face at the end of life and interventions for preventing and relieving them.

Describe the organ donation process.

Describe federal requirements for notifying an organ procurement organization of potential organ donors.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Fall Prevention

Launch Course

Duration: 0.15

Origination: September 2020 Reviewed: January 2021 Expiration: May 2026

The goal of this course is to provide healthcare employees with knowledge of fall risks and universal and targeted preventive strategies.

Identify and differentiate intrinsic and extrinsic fall risks.

Describe the three steps in the fall prevention process.

Identify and differentiate universal and targeted fall prevention interventions.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Handoff Communication

Launch Course

Duration: 0.10

Origination: September 2020 Reviewed: January 2021 Expiration: April 2026

The goal of this course is to provide clinicians with knowledge needed to perform safe and effective handoff communication. 

Describe best practices for safe and effective handoffs.

Identify contributing factors to failed handoffs and potential consequences.

Identify critical handoff information.

Describe the I-PASS and ISBAR handoff communication processes.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Multi Drug-Resistant Organisms (MDRO): Prevention and Control

Launch Course

Duration: 0.10

Origination: September 2020 Reviewed: January 2021 Expiration: May 2026

The goal of this course is to provide clinicians in hospitals with knowledge of interventions to reduce microbial resistance and decrease the spread of infections caused by multidrug-resistant organisms.

List at least four strategies for preventing the transmission of infections in healthcare organizations.

Describe the goal and purpose of antibiotic stewardship.

Describe at least four antibiotic stewardship interventions for hospitals.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Pain Assessment

Launch Course

Duration: 0.25

Origination: September 2020 Reviewed: January 2021 Expiration: June 2026

The goal of this course is to provide clinicians with knowledge of the components techniques for assessing pain.

Describe important components of a pain history.

Differentiate the definitions of acute and chronic pain.

Relate descriptions of pain quality and location with anatomic origins.

Relate various pain scales and tools with the appropriate patient population and aspects of pain they are designed to assess.

Identify behavioral and physiological indicators of pain.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Pain Management

Launch Course

Duration: 0.25

Origination: September 2020 Reviewed: January 2021 Expiration: June 2026

The goal of this course is to provide clinicians with knowledge of evidence-informed pain management practices.
 

Describe best practices for non-pharmacological and pharmacological pain management.

List at least three potential side effects of opioids and three risk factors for opioid adverse events.

Discuss the Centers for Disease Control and Prevention recommendations for prescribing opioids for chronic pain.

Describe characteristics of an effective pain management goal. Identify important components of pain management patient discharge education.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Respecting Religious and Spiritual Preferences

Launch Course

Duration: 0.25

Origination: September 2020 Reviewed: January 2021 Expiration: July 2026

The goal of this course is to equip learners with knowledge of common religions beliefs and practices, and how they may impact health and healthcare decisions. 

Describe the types of questions healthcare professionals may ask patients to gain an understanding of their religious and spiritual beliefs and how they may impact health and healthcare decisions.

Describe and differentiate healthcare considerations for patients who affiliate with various religious groups.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Restraint and Seclusion

Launch Course

Duration: 0.25

Origination: September 2020 Reviewed: January 2021 Expiration: June 2026

The goal of this course is to provide clinicians working in acute care settings with knowledge of the regulations for use of restraint in hospitals, types of patient harm that can result from restraint use, potential alternatives to restraint, techniques for safe restraint application, and assessment and monitoring to prevent and recognize restraint-related harm.

Discuss criteria for the use of restraint and seclusion according to federal regulations for hospitals.

Describe potential patient harm that can result from the use of restraint and seclusion.

List at least four potential alternatives to restraint and seclusion.

Describe safe application techniques for the use of restraint.

Describe elements of assessment and monitoring for patients in restraint or seclusion.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Suicide Prevention

Launch Course

Duration: 0.25

Origination: September 2020 Reviewed: January 2021 Expiration: April 2026

The goal of this course is to provide clinicians with the knowledge needed to identify patients at risk for suicide and appropriate interventions based on the patient’s level of risk. 

Identify risk factors, warning signs, and protective factors for suicide.

Differentiate factors associated with low, moderate, and high suicide risks.

Describe response recommendations for low, moderate, and high suicide risk patients.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Surgical Site Infections (SSI) Prevention

Launch Course

Duration: 0.25

Origination: September 2020 Reviewed: January 2021 Expiration: June 2026

The goal of this course is to provide clinicians with knowledge of risk factors for surgical site infections and evidence-based best practices prevention.

Discuss problems associated with surgical site infections.

Identify the Centers for Disease Control and Prevention classifications for surgical site infections.

Recall risk factors for surgical site infections.

Describe evidence-based best practices for preventing surgical site infections.

Instructor
Rebecca Smallwood, MBA, RN

Clinical Express: Whistleblower Protection

Launch Course

Duration: 0.10

Origination: September 2020 Reviewed: January 2021 Expiration: June 2026

The goal of this course is to provide healthcare personnel with knowledge of whistleblower protections laws and procedures for reporting whistleblower retaliation. 

Describe the intent of whistleblower protection laws.

Describe at least five retaliatory acts prohibited under whistleblower protection laws.

Describe whistleblower protection and procedures for reporting whistleblower retaliation under the False Claims Act, Occupational Safety and Health Act, Fair Labor Standards Act, and the National Labor Relations Act.

Describe whistleblower protection enforced by the Equal Employment Opportunity Commission and procedures for reporting whistleblower retaliation.

Instructor
Rebecca Smallwood, MBA, RN

CMS Training - Coordination of Benefits

Launch Course

Non-accredited Education
Duration: 2.00

Origination: May 2017 Reviewed: March 2020 Expiration: February 2022

This course explains how the coordination of benefits works when people have Medicare and certain other types of health coverage. Module 5, Coordination of Benefits, explains the rules that govern payers’ responsibilities when people have Medicare and certain other types of health and/or prescription drug coverage. This module was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. This course is designed for trainers and other information givers who are familiar with the Medicare program. It can be easily adapted for presentations to groups of beneficiaries.

Explain health and drug coverage coordination.

Determine who pays first.

Identify where to get more information.

Instructor
Centers for Medicare and Medicaid Services National Training Program

CMS Training - Medicaid and CHIP

Launch Course

Non-accredited Education
Duration: 2.50

Origination: May 2017 Reviewed: March 2020 Expiration: February 2022

This course explains the eligibility, benefits, and administration of Medicaid and the Children’s Health Insurance Program (CHIP). Also discussed are the implications of the Affordable Care Act on Medicaid and CHIP.

Describe the eligibility, benefits, and administration of Medicaid.

Define the eligibility, benefits, and administration of the Children's Health Insurance Program (CHIP).

Summarize the implications of the Affordable Care Act on Medicaid and CHIP.

Instructor
Centers for Medicare and Medicaid Services National Training Program

CMS Training - Medicare Preventive Services

Launch Course

Non-accredited Education
Duration: 2.00

Origination: May 2017 Reviewed: March 2020 Expiration: February 2022

This course explains Medicare-Covered Preventive Services, and was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace. It includes information on which preventive services are covered, who can receive them, when said services are covered, how much you pay, and where to get more information.

Learn which preventive services are covered.

Define who is eligible to receive them.

Describe when preventive services are covered.

Learn how much you pay.

Learn where to get more information.

Staff Writer
Adam Roesner, BSN

Expert Reviewer
Lisa Hohlbein, RN, CDP

CMS Training - Medigap

Launch Course

Non-accredited Education
Duration: 2.00

Origination: May 2017 Reviewed: February 2020 Expiration: January 2022

This course on CMS Medicare Supplement Insurance (Medigap) explains how Medigap policies work with Medicare, what Medigap policies cover, how Medigap policies are structured, and when to buy a policy. Included are definitions of key terms, an explanation of guaranteed issue rights, and where to get information on Medigap rights and protections.

Describe what Medigap policies are.

Define key Medigap terms.

List the steps in buying a Medigap policy.

Identify the best time to buy a Medigap policy.

Explain guaranteed issue rights.

Outline where to get information on Medigap rights and protections.

Relias Learning

CMS Training: DME Competitive Bidding Program

Launch Course

Duration: 1.00

Origination: June 2017 Reviewed: June 2020 Expiration: May 2022

This course explains the Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Program. This training was developed and approved by the Centers for Medicare and Medicaid Services (CMS), the federal agency that administers Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), and the federally facilitated Health Insurance Marketplace.

Understand the purpose of competitive bidding and how it is implemented.

Describe who is affected by competitive bidding.

Find out where to get more information about the Competitive Bidding Program.

Staff Writer
Jessica Cairns, RN, RAC-CT, CMAC

CMS Training: MACRA Quality Payment Program Overview

Launch Course

Non-accredited Education
Duration: 1.00

Origination: June 2017 Reviewed: June 2020 Expiration: May 2022

This course discusses quality payment programs, participation, and how these programs work, along with sources of additional information. It is designed for presentation to trainers and other information-givers, and can easily be adapted for presentations to groups of beneficiaries.

Discuss the Quality Payment Program.

Identify who can participate.

Summarize how the Quality Payment Program works.

Know where to go to learn more.

Instructor
Centers for Medicare & Medicaid Services National Training Program

Common Medications: Actions and Interactions

Launch Course

ANCC Accreditation
Duration: 1.25

Origination: November 2007 Reviewed: December 2018 Expiration: September 2021

This course for entry-level nurses, direct-care staff, and dietary professionals provides information on basic medication actions, with a focus on the physiological changes and potential reactions specific to older adults. Included are federal requirements related to antipsychotic medication prescriptions and administration.

Identify why polypharmacy increases the potential for medication errors, adverse drug reactions, and adverse drug events.

Differentiate between pharmacokinetics and pharmacodynamics, and describe their relationship to medication toxicity in the older population.

Define at least three classifications of medications, with examples of each.

Explain the role of antipsychotics and the federal regulations associated with their use.

Staff Writer
Jennifer W. Burks, R.N., M.S.N.

Communicating with People with Dementia

Launch Course

ANCC Accreditation
Duration: 1.00

Origination: April 2012 Reviewed: June 2021 Expiration: June 2021

As dementia gradually destroys areas of the brain responsible for sending and receiving messages, communication becomes increasingly difficult. However, there are guidelines you can follow to ensure effective communication with people who have dementia, including those with severe cognitive impairments. In this course, you will learn how to increase your understanding of persons with dementia by knowing each as an individual and recognizing common speech patterns, find out how people with dementia use behaviors to communicate discomfort, and learn some  communication strategies you can employ to ensure that your message is clearly received.

Identify how knowing the person with dementia as an individual, not as a disease, promotes effective communication.

Give examples of common communication changes that people with dementia exhibit.

Interpret the likely messages behind nonverbal communication in people with dementia.

Summarize the techniques for communicating more effectively with people with dementia.

Instructor
Elizabeth Kellerman, MSN, RN

Expert Reviewer
Jennifer Moore, RN-BC, DNS-CT, CDP

Conflict Resolution

Launch Course

Non-accredited Education
Duration: 0.50

Origination: September 2012 Reviewed: May 2018 Expiration: March 2024

Conflict in the workplace is inevitable, because every person is different. However, handling it the right way leads to better relationships, an improved work environment, a stronger team, and personal goal achievement. This course presents techniques essential to handling conflict in the workplace.

Identify different types of conflict. Explain how to handle conflict appropriately. Describe strategies for dealing with difficult people appropriately.

Instructor
Isla C. Miller

Expert Reviewer
Justin Hess, MS

Controlled Substances: Implications for Drug Diversion, SUD, and Pain Management

Launch Course

AMA PRA Category 1 Credit™
Duration: 3.25
CME certified:

Origination: May 2018 Reviewed: June 2021 Expiration: June 2021

Recognizing, understanding, and addressing patient behaviors, as well as the rationales behind these behaviors, is critical to successfully manage patients and to protect practitioners and their practices. This course will review 3 major areas complicating patient care: drug diversion, SUD, and pain management considerations in patients with SUD.

Define drug diversion and identify various classifications of medications that are diverted or abused.

Recognize rationales for prescription drug diversion.

Recognize and prevent drug diversion behaviors and activities.

Utilize tools to detect and deter drug diversion.

Define key terms necessary to understand SUD.

List common controlled and noncontrolled medications that are abused.

Utilize screening and assessment tools helpful in identifying SUD.

Outline nonpharmacological and pharmacological treatment of SUD.

Define specific types of pain.

Outline options for pain management utilizing the most recent CDC guidelines.

Instructor

Michael G. O'Neil, Pharm.D. 

Corporate Compliance and Ethics

Launch Course

Duration: 1.00

Origination: January 2017 Reviewed: February 2020 Expiration: February 2020

Establishing an effective corporate compliance program minimizes the risks and effects of misconduct by helping ensure that everyone adheres to policies and standards. This course covers fraudulent and ethical conduct, laws pertaining to fraudulent conduct, and your responsibility for preventing and identifying this conduct under a corporate compliance program.

Describe the requirements of the False Claims Act and Deficit Reduction Act.

Recognize fraudulent and otherwise improper conduct.

Describe common high-risk areas for fraudulent conduct.

Staff Writer
Jennifer Moore, RN-BC, DNS-CT, CDP

CPR Refresher

Launch Course

Duration: 1.00

Origination: June 2016 Expiration: July 2021

 After completing this refresher course on the key action steps in CPR, you will have a grasp on the essential components of cardiopulmonary resuscitation (CPR), including the initial first aid steps you can take prior to performing CPR. Through didactic, interactive exercises and vignettes, you will be able to apply this material when you need it most. This course does not replace formalized training and return demonstration that must be completed for competency according to the American Heart Association. This course should only be used as a “refresher” to remind the learner of the key action steps in CPR.

Define the importance of timeliness in performing CPR.

Describe the signs and symptoms of a person in need of CPR.

Review the correct procedure for performing CPR correctly.

Instructor
Amy M. Johnson MSN, RN, CPN

Creating a Culture of Safety and Reducing Medical Errors in the OR

Launch Course

ANCC Accreditation
Duration: 1.50

Origination: May 2019 Reviewed: November 2020 Expiration: October 2021

The OR is a complex environment. Highly trained individuals interact in a specialized setting with sophisticated and technically complicated devices, instruments, and equipment. There also are substantial differences among team members related to education, experience, skill level, influence, and formal and informal power. This module will inform nurses and surgical technologists of the evidence-based steps to take to create a culture of safety in the OR.

Describe communication processes that relate to reducing medical errors

Discuss the components of a just culture that promote trust and accountability

Review recommendations for the safe transfer of patient care information

Discuss a 10-step process for creating a culture of safety in the OR

Name organizations that are helping to create a culture of patient safety