Webinar Description

Physician and Advanced Practice Provider behaviors have the potential to impact patient care both positively and, unfortunately, negatively. Managing troublesome and challenging practitioner behaviors requires a consistent approach, thoughtful response, clear documentation, collaboration with Human Resources, and close follow-up to ensure resolution. The same methodology must be applied when evaluating practitioners who exhibit cognitive impairment behaviors that are concerning, although others will also be required. Hospitals, other healthcare facilities, and employers should be familiar with the similarities between the approaches to these two challenging problems, as well as how and when they become distinct. 

Webinar originally aired: Tuesday | October 15, 2024
Intended Audience(s): Risk Managers, Clinic Managers, Leadership

Brock Bordelon, MD | Surgery Medical Director
MDReview – A Hardenbergh Company
Dr. Bordelon attended the University of Texas Southwestern Medical School, followed by a general surgery residency at the University of Utah School of Medicine. While in Salt Lake City, he completed a fellowship in minimally invasive surgery. Dr. Bordelon is certified by the American Board of Surgery and is a Fellow of the American College of Surgeons, the Society for Surgery of the Alimentary Tract, and the Society of American Gastrointestinal Endoscopic Surgeons, among other regional and national professional societies.

Sara Cameron | Director, Professional Services 
MDReview – A Hardenbergh Company
Sara Cameron brings over twenty years of experience as a multi facility Executive Director of Medical Staff Services, Medical Staff Quality, and Graduate Medical Education. She has used her vast experience and accomplishments to serve several large health systems to MDReview and Hardenberg, supporting clients and bringing best practices to their Medical Staff including credentialing, privileging, peer review, professionalism, and performance improvement.

Ann Flitcroft, VP of Risk Management 
Physicians Insurance
Anne Flitcroft has over 25 years of experience in healthcare, much of it in clinical risk management and patient safety. She is credited with developing several of the risk-evaluation and assessment tools available to PI Members to improve processes and implement best practices. Prior to joining PI, Anne worked as a registered nurse as well as Director of Risk Management, Privacy, and Compliance at an acute care hospital in Oregon.