When Things Go Wrong: Ensuring Provider Support

A recent study reported that one out of every three medical providers will experience an adverse event this year. Another study reported that up to 43.3% of providers will experience a significant emotional impact after the adverse event. In October, Physicians Insurance hosted Dr. Jo Shapiro, an otolaryngologist, nationally recognized expert on peer support, and director of the Center for Professionalism and Peer Support at Brigham and Women’s Hospital in Boston. While here, Dr. Shapiro conducted a half-day peer support workshop and a 1-hour CME program, which was taped and will be made available as a webinar to members in December.

Dr. Ron Hofeldt, Director of Physician Affairs at Physicians Insurance, interviewed Dr. Shapiro about her important work of providing emotional support to clinicians after adverse events. You can watch the interview online at www.phyins.com.