Why Communication Counts: A Patient Speaks
Brandelyn Bergstedt knows firsthand that communication is critical to good health care relationships. She’s had difficult encounters with health care providers as a patient. Twenty-three weeks into her pregnancy, Bergstedt was rushed to a hospital experiencing labor contractions. The admitting nurse performed a physical exam and told her that she was losing her baby. For 12 hours, Bergstedt waited to see a doctor in a labor and delivery room, declining to hasten labor because she knew that her baby could not survive outside the womb at such a young age.