In this issue, I'm proud to announce the launch of our Risk Factors webinar series. The first of these risk-focused webinars takes place in April and is dedicated to the prevention of drug diversion and to the improvement of safety for both patients and staff. You can learn more about it below and I encourage you to join us!
We look forward to sharing all our resources to help support you in the delivery of care. It is an honor to be of service to you.
CAREMD, Inc.
Apple Valley, CA
Caribou Medical Center, Inc.
Soda Springs, ID
Cascade Trauma and Acute Care Surgery PLLC
Tacoma, WA
Direct Radiology PLLC
Bothell, WA
Firefighter Clinic PLLC / Station 2 Clinic
Seattle, WA
Holy Cross Hospital
Taos, NM
A WEBINAR IN OUR RISK FACTORS SERIES
Clinical Risk Consultant Angie Webster has one primary objective in her role at Physicians Insurance: Help Members ensure safe care, which in turn enables the best possible outcomes.
This focus comes to her naturally after a career of more than 30 years in healthcare.
Unfortunately, not all patients are satisfied with their care. How should you respond to an unsatisfied patient? If you are part of an acute care hospital and you receive a written complaint or a patient file an official grievance, CMS clearly outlines that you must send a written response to the patient.
In health care, an adverse event can be known by many different names. Patient harm event, serious safety event, unusual occurrence, never event, and sentinel event are a few examples.
PART TWO IN A SERIES ON THE USE OF ETHICS COMMITTEES
The following article is Part Two in a series sharing best practices around the formation and use of ethics committees within the hospital care setting.
